Winter Weather - useful links

Council Winter Services Update, Including Refuse and Recycling in the Snow

Council Winter Services Update, Including Refuse and Recycling in the Snow

Gritting of Roads and Footpaths

Highways
The responsibility for treating ice and snow on the highways, including both the roadway and the footway rests with the local Highway Authority, Hertfordshire County Council. Information and advice on the treatment and use of the highway in ice and snow conditions can be found on the Hertfordshire County Council website using the following links:

Winter Facts and Drivers Advice

Highway Salting Routes  
Salting Routes and Salt Bin Search

How decsions of when to salt are made. 

Salting Decisions Log  

Coordination with district councils and other organisations during the winter

St Albans City and District Council voluntarily assists the Highway Authority by deploying available resources to assist in the clearance of priority footways. The Council does not have the capability to treat the roadways in the District.

Salt Bins

The Highways Authority makes salt bins available in the district.  Details can be found in the links below.

Salt bins list – Mid Herts Area

Details of salt bins shown on a map can be found at:

 Salt bins Map (will open in the same window)

Hertfordshire Highways Fault Reporting.

Comments on Winter Service can be made to Hertfordshire Highways by visiting their website fault reporting page  or by calling their Customer Service Centre on 03001234047.This service can be used to report ice and snow on the road or footway, request a salt bin or to report missing, damaged or empty salt bins. You are advised to select Winter Maintenance from the drop down menu.

Clearing footways outside your home or business

On 22 October 2010 the government issued advice to residents and business owners on the clearing of footways outside their premises. The advice covers:

Tips and advice on clearing snow and ice

See also - Liability for clearing footpaths

Council Property

St Albans City & District Council is responsible for the treatment of snow and ice on land under its ownership and control. In addition to clearing the footways the Council strives to treat the following areas:

Amenity Land in St Albans Town Centre
Elderly people’s homes and housing estates
Priority Car Parks
Markets
Public Toilets
Parks and Cemeteries
Sports and Leisure Facilities

Fault Reporting

To comment on the winter service for Council property or to report a fault, please email Contact Us or call 01727 866100.

Private Property

The responsibility for maintaining private streets rests with the owners to whom any defect should be reported. A private street is one that is not maintained by the Council.

Utilities and Transport

Leaks and Burst Water Pipes

Thames Water have a 24 hour leakline for water leaks on streets and pavements. Contact freephone 0800 714614.

See Veolia for information on looking after your pipes.

Bus Services

Information about bus services can be found on the website www.intalink.org.uk using the menu items timetables, plan your journey or maps. Today’s information can be found at menu item News/Service Updates Service Disruption

First Capital Connect

Information about FCC train services can be found at First Capital Connect