Taxi CarThe Licensing Authority
We have a statutory duty to licence vehicles and drivers who wish to become members of the Hackney Carriage and Private Hire trade within the district of St Albans.

These powers are granted under two Acts:

    • Town Police Clauses Act 1847
    • Local Government (Miscellaneous Provisions) Act 1976

Types of licence
    • drivers
    • vehicles
    • operators

Application packs
You can download the application packs from this page using the links in the downloads section. The driver application requires the completion of the Disclosure and Barring Service (DBS) application form, that is only issued by ringing the Licensing Section at St Albans Council on: 01727 296125.

The drivers licence is commonly referred to as the 'badge'. This will only be issued to drivers who have met the licensing criteria laid out in the 'Drivers Application Pack'. A licence is issued for a period of 3 years or less.

The vehicle licence is normally referred to as a 'plate'. The 'Vehicle Application Pack' details the criteria vehicles must comply with to be licensed. A licence is issued for a period of 1 year or less.

The operator licence is issued to an individual or company that offers a service of pre-booking fares. This can be done by telephone or by application form and is relevant for both hackney carriage and private hire companies / drivers. A licence is issued for 5 years.

Please note appointment days are only on a Tuesday or Wednesday.

Deregulation Act 2015 – Changes to Private Hire Sub Contracting

With effect from 1st October 2015 Private Hire Operators will be allowed to sub contract work to another licensed Private Hire Operator in another district, previously you could only sub contract to another Private Hire Operator in the St Albans District.
This is the only change that has been made – there is no general relaxation that allows any driver or vehicle to work anywhere in the UK.
Where a booking has been sub contracted, it must be completed by a vehicle and driver licensed by the same council as the operator who has received the sub contracted booking for example, if a Watford based operator sub contracts a booking to a St Albans operator, then the journey must be carried out by a St Albans driver and vehicle or vice versa.
If you are licensed as a private hire driver by St Albans, you may only take bookings which have been given to you by a licensed St Albans operator. You will still not be able to go and work for operators in any other area. St Albans private hire drivers can only drive St Albans private hire vehicles, this remains unchanged.
If you are a St Albans licensed Private Hire  Operator, you can give bookings to St Albans drivers and vehicles. You are not permitted to give bookings directly to drivers and vehicles licensed by other councils. If you give or receive sub contracted bookings to or from other operators, you must record the full details of this within your records, for each individual booking.

What to do if Lost Property is found in a Taxi

If you have lost or found property in a taxi, please send us an email to wih the following details

Name, Address,Telephone Number, Email Address, Date of loss, Time, Journey From and to, Details of Lost Property, Details of Taxi (plate number, company, colour, badge number)
Taxi operators do not deal with missing property and it is the responsibility of every taxi driver to check their vehicle at the end of their shift.
Please note - Taxi drivers must bring all lost property to reception at our offices in St Peters Street, St Albans.
When a passenger contacts the council by telephone about lost property, an officer will make out a report. He or she will ask you for:
• your name and address;
• your contact telephone number;
• the date and approximate time you were in the taxi;
• the name of the taxi firm you used;
• whether the taxi was booked or flagged down;
• a detailed description of all the items missing.
An officer will contact you if your property is handed into the council. We will then arrange for you to come in to collect the items and sign to say you have collected your property. You will need to show identification before we hand over your property.
Please note:
Taxi drivers check their vehicles at the end of a shift and therefore other customers may have found your missing property and kept it without the knowledge of the driver. Unfortunately, this is extremely hard to prove and therefore there is no guarantee that your items will be found and returned to you.

Contact Details

Licensing Authority, St Albans City and District Council, Civic Centre, St Peters Street, St Albans, Herts AL1 3JE. Tel: 01727 296125. Fax: 01727 819433. Email:

Date of last review: 14 August 2015