Council contact details

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Important information about pre-application planning advice for householders
From 1 February 2016 our planning advice service for householder applications is changing.  
For more information, please visit Householder pre-application advice->

Further links and information relating to weather and service updates

Date of last review: 25 January 2016

Opening hours

Main Reception & Switchboard opening hours

Monday - Thursday 8:45 am – 5:15 pm 
Friday 8:45 am - 4:45 pm

Customer Service Centre opening hours

Monday – Thursday8:45 am – 5:00 pm 
Friday 8:45 am – 4:30 pm

Date of last review: 23 April 2014

Postal address

St Albans City and District Council
Civic Centre
St Peters Street
St Albans

(For Sat Nav users, please use AL1 3LD to locate the Council Offices)

How to find us

Complaints and Compliments

If you have a specific complaint or comment, please see our Customer Feedback page.

In this section

the hub logo The Hub - Information, Advice and Guidance

CAB, Volunteer Centre, Oaklands, Aldwyck, St Albans Credit Union, Community Navigator, HAWA - all at the Civic Centre St Albans

bank holiday times Bank Holiday Arrangements, Office Closures and Emergency Contact Information

Follow this link for Bank Holiday arrangements, office closures, and emergency contact details. During office closures the Council's out of hours emergency line is 01727 811155.

customer feedback leaflet Customer Feedback - Tell us what you think

We want to hear your views.

Customer Pledge Customer Pledge

Customer Pledge

pin of council building in map How to find us

Directions to the Civic Centre

hearing loop, disability, textphone, wireless Accessibility in the Council offices

Infra red for meetings and more