floods destroy campaign
Date of last review: 10 November 2016

Contact Floodline for information about flooding.


Telephone: 0345 988 1188 - 24-hour service

Reporting flooding and useful links

Hertfordshire County Council’s Fire and Rescue and Highways teams work to clear flooded roads and attend calls.

New Component

Flooding updates from Hertfordshire County Council 

Highways flood reporting - Tel: 0300 123 4047

Road flooding

Environment Agency Incident Communications Service - Tel: 0800 80 70 60
Met office weather  - Tel: 0870 900 0100 or 01392 885680
Reporting floods - Agency phone numbers and contact details
BBC Travel Alerts 
National Rail - National Rail Enquiries: 08457 48 49 50
Thameslink railway - Tel: 0800 058 2844
Bus Services - Tel: 0871 200 22 33

Sandbags for residents

If you are at risk of being flooded, you might want to consider keeping some empty sandbags and sand or earth ready for use at the first sign of trouble.  These are available from builders merchants.
The Council makes a limited number of aquabags (used like sandbags) available to parish councils in areas where there is most risk of flooding. These are used to assist those people who are most vulnerable and unable to help themselves.  For the unparished areas of the City we also keep a limited number of aquabags at the Civic Centre. Again these are for the Council to use to help vulnerable people who are not able to help themselves and are most at risk.

Date of last review: 10 November 2016