Routine contact
The council’s Emergency Planning and Community Resilience Officer may be contacted during normal office hours by telephone: 01727 866100 or by email at ian.skelt@stalbans.gov.uk
Contact in an emergency
During a major incident the latest emergency information will be posted on our website and updated regularly.
Out-of-office hours emergency contact number: 01727 866100 where you will be referred to the out of hours contact service.
Hertfordshire Resilience
Hertfordshire Resilience is the county’s emergency planning partnership. Under this partnership, St. Albans City and District Council works closely with other district councils and Hertfordshire County Council, emergency services as well as external agencies on emergency planning issues affecting the county and the region.
Preparing for Emergencies
Being prepared for an emergency can save you a lot of problems in the long run. The government website DirectGov has a range of information about what you can do to protect yourself and others in the event of an emergency.
Business Continuity
Unfortunately we can all recall events that have seriously impacted businesses over recent years: the Manchester City Centre bomb, the Buncefield explosion and resulting fire and the flooding during the summer of 2007 are some examples of major incidents which seriously impacted many small, medium and large businesses. What would the effect be on your customers and your ability to continue with your business if your premises could not be accessed for days or weeks? By planning how you would cope with such events, you can make your business more resilient: it will help you ensure the key aspects of the business are covered and are in the best position to continue your business.
Please see the Hertfordshire County Council pages about Business Resilience
Other Useful Contacts
National utilities emergency contact details
If you need to report a fault or emergency for Gas, Electricity or Water issues call the relevant utility using their contact number:
Gas
0800 111999 Transco (24 hour)
Electricity
0800 783 8838 UK Power Networks (24 hour) or see http://www.ukpowernetworks.co.uk/safety-emergencies/about-power-outages/index.shtml
Water
0845 782 3333 Veolia Water
0800 376 5325 Water leaks (24 hours) or https://central.veoliawater.co.uk/contact-us.aspx
Drainage and sewers
08459 200 800 Thames Water http://www.thameswater.co.uk
Date of last review: 26 October 2011