Contact in an emergency

Where there is a threat of injury or damage to property telephone  999 to contact emergency services


During a major incident the latest emergency information will be posted on our website and updated regularly. 

Contact us on  01727 866100 any time - you may be referred to our out of hours service.

Routine contact

The council’s Emergency Planning and Community Resilience Officer may be contacted during normal office hours by telephone:  01727 866100 or by email at contactus@stalbans.gov.uk

Hertfordshire Resilience

Hertfordshire Resilience is the county’s emergency planning partnership.  Under this partnership, St. Albans City and District Council works closely with other district councils and Hertfordshire County Council, emergency services as well as external agencies on emergency planning issues affecting the county and the region.

Business Continuity

Unfortunately we can all recall events that have seriously impacted businesses over recent years:the Buncefield explosion and resulting fire and the flooding during the summer of 2007 are some examples of major incidents which seriously impacted many small, medium and large businesses. What would the effect be on your customers and your ability to continue with your business if your premises could not be accessed for days or weeks?  By planning how you would cope with such events, you can make your business more resilient: it will help you ensure the key aspects of the business are covered and are in the best position to continue your business.

Please see the Hertfordshire County Council pages about Business Resilience


To improve the awareness of businesses there is an annual Business Continuity Awareness Week to be held between 18 - 22 March 2013.  Promotional material and details of events can be found at BCAW Website 

Business Continuity Awareness Week 18-22 March 2013

Business Continuity Awareness Week is a high profile event to promote business continuity within commerce, industry and services.  Take a look at our comprehensive schedule of free-to-join webinars that run throughout the week on a wide range of BC related topics.


Find out which BC events are taking place in your area this week and make sure you don’t miss out on these amazing opportunities by registering today.

Other Useful Contacts

Power cuts -0800 783 8866 
Register for priority need 
Leak spotters - 0800 376 5325 
Sewerage emergencies -0845 9200 800
National gas emergency service(24 hour) 0800 111999 



Date of last review: 06 March 2013