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    Contacting the departments

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    Opening hours

    Main Reception & Switchboard opening hours

    Monday - Thursday 8:45 am – 5:15 pm 
    Friday 8:45 am - 4:45 pm

    Customer Service Telephone Contact Centre opening hours

    For Planning, Council Tax, Election and Housing Repairs enquiries

    Monday – Thursday8:45 am – 5:00 pm 
    Friday 8:45 am – 4:30 pm


    Customer Service Centre opening hours

    Monday – Thursday8:45 am – 5:00 pm 
    Friday 8:45 am – 4:30 pm


    Phone, web and email

    Out of hours emergency number:

    This service is for emergency use only

    01727-811155

    Refuse and Recycling

    wastemanagementservices@stalbans.gov.uk

    01727-809019

    Council Tax:

    counciltax@stalbans.gov.uk

    01727-819204


    If you have received a summons or a reminder letter from our Council Tax team, please ring:

    01727-819299

    Benefits:

    benefits@stalbans.gov.uk

    01727-819220

    Housing Repairs:

    housingrepairs@stalbans.gov.uk

    01727-819256

    Cleaner District:

    a.cleanerdistrict@stalbans.gov.uk

    01727-819598

    Parks & Green Spaces

    greenspaces@stalbans.gov.uk

    01727 819366

    Planning Applications

    See webpage for opening times

    Planning enforcement

    planningenforcement@stalbans.gov.uk

    01727-866100

    Regulatory Services (noise, pollution)

    environmental@stalbans.gov.uk

    01727-819406

    Electoral Registration

    elections@stalbans.gov.uk

    01727-819294

    Switchboard:

    contactus@stalbans.gov.uk

    01727-866100

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