Transparency of data and information

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We aim to be open and transparent with our data and information and to make it as easy as possible to access.

Here is the information we regularly publish. You can request information from the Council and many of these requests will be dealt with in the normal course of business by the relevant department.  In addition to this, you have rights to request information set out in the Freedom of Information Act, Environmental Information Regulations and Data Protection Act.

Local Government Transparency code

The Local Government Transparency Code 2015 requires councils to publish specific data and information.

All of the information published in accordance with this code is available for re-use under the terms of the Government Open Licence for Public Sector Information

The table below gives links to the information we publish under the Local Government Transparency Code 2014. You will find here all the information the code says we must publish and much of the further information it recommends is made available. We are working towards making as much information available as possible.

If you have any questions regarding the information contained in the table please email

Publication scheme – guide to information

Freedom of Information Act 2000

The Freedom of Information Act gives a statutory right to all information held by public authorities, subject to some exemptions.

All requests for information under the Freedom of Information Act need to be submitted in writing.  This can be by email or letter. 

You must supply a name and address that we can reply to.  You will need to provide us with enough detail about your request for us to identify the information.  If you request the information in electronic format, you must supply an email address.

We are required to respond within 20 working days.  You will receive an acknowledgement and this will confirm the deadline for our response.

Making a request is free, however, where the work involved in responding to a request would cost us in excess of £450 (equivalent to 18 hours work) we are not obliged to supply the information.  Where we do provide the information in these circumstances, you will be required to pay the fee. Details of our charging policy are set out in the fees and charges document below.

There are a number of exemptions within the Act and if the information you request falls into one of these areas, we may refuse to supply the information.  Where this applies, we will advise you accordingly.

The Publication Scheme and Guide to Information set out information we routinely make available.   You may wish to look at these documents before submitting your request

Environmental Information Regulations 2004

The updated Environmental Information Regulations came into force on 1 January 2005.  It gives members of the public the right to access environmental information held by public authorities, subject to some exceptions.

Requests for environmental information can be made in writing, by telephone or in person. Public authorities must respond in writing within 20 working days.  An authority may in some circumstances, charge a reasonable fee for providing the information.

The definition of environmental information includes information on:

the state of the elements of the environment, such as air, water, soil, land, landscape, natural sites  and biological diversity;

emissions, discharges, noise, energy, radiation, waste and other releases into the environment;

measures and activities such as policies, plans and agreements affecting or likely to affect the state of the elements of the environment;

reports and cost-benefit and economic analyses

the state of human health and safety, including contamination of the food chain; and

cultural sites and built structures (as they may be affected by the state of the elements of the environment).

The exceptions provide the public authorities with some grounds for refusing to disclose environmental information, subject to a “public interest” test. This means they must take into consideration the public interest factors in disclosing the information and those for withholding it and make a decision based upon the balance.

Data Protection Act 1998

The Council is registered under the Data Protection Act 1998 which allows us to hold and process personal data.

Under the Data Protection Act (Section 7) you can make a subject access request for a copy of all the information we hold about you.  There is a fee of £10 payable and we are required to respond to you within 40 calendar days. 

All subject access requests must be made in writing, either by email or letter, to Customer Services at

St Albans District Council
Civic Centre
St Peters Street  
St Albans 


Making a request for information

If you are unable to find the information you are looking for within the Council's Publication Scheme, please write or email providing as much detail as possible, to enable us to identify and locate the information requested. 

For postal enquiries please send this to:

Customer Services
St Albans District Council
Civic Centre
St Peters Street  
St Albans 


Information Commissioner's Office (ICO)

Further information can be obtained from the ICO website

Date of last review: 19 October 2016