Waste Collections in the snow

winter new home page We will be working hard to keep services going this  winter. If snow and ice hit the District we have plans in place to help keep disruption to waste and recycling services to a minimum. If disruption lasts for a day or two, collections will roll on one day until we catch up. Crews will work on Saturdays until backlogs are cleared. Where disruption is more severe, lasting 3 days or more, recycling collections will be suspended for those roads that we have not been able to get to. In these roads, we will continue to try to collect, and when we do, all rubbish and food waste will be sent to the tip as landfill. You may prefer not to put your food caddy out until the next week so the content can be recycled instead. Other recycling will be collected on the next scheduled collection day, weather permitting.

See also our Winter weather service updates for news of what is happening in your area.


green bin Frozen Bin Contents

Due to the cold weather the contents of your bins (particularly garden waste) may become frozen to the bin. Please ensure that the contents are loosened prior to collection so that the bin can be emptied. Crews will try to shake lose the material but if the material will not come out we will be unable to return for the bin until the next scheduled collection.

When does my waste and recycling get collected?

To find out whether your street is in Collection Round 1 or 2 please search the bin collection rounds table .

Collection rounds

To find out whether your street is in Collection Round 1 or 2 please search the bin collection rounds table  or check the pdf's below.

More about collections

Household refuse (brown bins or purple bags) is collected on the alternate week to your black & green wheeled bins and paper box. Food waste is collected every week, as are textiles and small electrical items. The district is divided into two collection rounds

Those properties not suitable for wheeled bins are issued with purple refuse sacks and are limited to 3 sacks per fortnight. These provide the same capacity as the wheeled bin used by a majority of households. No excess waste will be collected so please ensure all your refuse is in the black wheeled bin/purple sacks provided.

Residents must place their containers at the boundary of their property on collection day by 7am.  

Those residents, who because of age or disability, cannot move their refuse to the boundary are asked to contact us on 01727 809019 to ask for an assisted collection. 

Families with six or more full time permanent residents can apply for extra capacity.

If your bin is not collected please use the form to report this. Alternatively you can call 01727 809019 or email wastemanagementservices@stalbans.gov.uk. Please do not report a missed collection via multiple methods. 

Any missed bin reports MUST be made within 2 working days of the collection in order for the contractor to return and collect the waste. Reports made after this time may not result in a collection.

You can also use these details to submit any comments you have regarding your collection service.

Your next waste and recycling collection dates

Local Information Service

Enter your address  in the Local Information Service website to find out your next waste and recycling collection dates.

Date of last review: 12 December 2016