Special Refuse Collection Service (Bulky Items Collection)

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Bulky Waste chairThe Council provide a Special Refuse Collection to domestic properties to help you dispose of household items that cannot be collected in your usual fortnightly waste collections. Typical items we collect are things like furniture and white goods. 

If you have more than 6 items, items weigh more than 100kg each, the waste includes a piano, or items where alternative collection or disposal arrangements need to be made, we will need to provide you with an estimate for the collection. Some items may be limited in quantity such as carpet or doors where we will take one of each.

All items for collection should be placed outside the front of the property but within the boundary, for collection. Fridges and freezers must be emptied prior to collection.

Free Collections

If you are in receipt of the following benefits, you are eligible to receive this service free of charge: Income support, Housing Benefit and/or Council Tax Support, Job Seekers Allowance, Working Tax Credit, Guaranteed Pension Credit, Employment and Support Allowance, Incapacity Benefit and Universal Credit. if you receive Housing Benefit or Council Tax Benefits, you will need to provide your Benefit Reference Number. For an of the other benefits listed above, please provide a copy of a letter showing the benefit you receive. If you are in receipt of these benefits you will be entitled to 1 free collection every 4 months. Any additional collections will be charged at the standard rate of £45.00

How do I apply for a collection?

To apply for a collection please call our contact centre on 01727 809019 who will be able to take the booking and payment over the phone. Once a booking has been made and the payment taken there will be no refunds offered.
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Recycling centres and sites

Alternatively you can take bulky household items to a recycling centre or you may be able to recycle them through services such as FreecycleDIYgogo or Emmaus.

Date of last review: 03 March 2018