It is extremely important that we receive your feedback on the delivery of the facilities and services included in the leisure management contract. Therefore if you have had a good experience, or alternatively you are not satisfied with the service you have received, please let us know. In the first instance you should contact the Duty Manager/Business Manager at the facility concerned. They should provide you with a response according to the following timescale's:
If you are not happy with the response you receive, or no action is taken to address your comments, please contact the Sport and Leisure Team