Housing benefit and Council tax benefit are normally paid from the Monday following the date your claim is received at our Office.
Backdating
a claim
You can however claim Housing Benefit and/or Council Tax Benefit for a past period - called backdating.
A claim can only be backdated for maximum of 52 weeks from the date of your claim for backdated benefit.
In order for a claim to be backdated we must be satisfied that
you have shown good cause for failing to claim earlier and
that good cause existed continuously
during the period for which backdating is being requested
You will need to show continuous good cause for not claiming earlier and we must be satisfied that your circumstances, during this time were such that any reasonable person of your age and experience would also have failed to claim benefit.
You have to prove "good cause" but we must take account of all the facts of your case.
Some examples of when you may have "good cause" are:
If you did not immediately claim benefit after leaving hospital
If you were ill and had no-one to make a claim on your behalf
If you did not understand that you could claim benefit perhaps because of age, inexperience or language difficulties.
If you have suffered a recent family bereavement.
What happens when a backdated claim is made
Your claim will be considered by a Benefits Officer. The more information and evidence you give in support of your claim the quicker a decision can be made.
Sometimes it may be necessary to write to you for more information or to ask you to come in for an informal interview.
Your claim will be looked at within 14 days and you will be sent a letter telling you of our decision. If we have decided that you have not shown "good cause" and that we cannot backdate your claim, the reasons for this will be explained in our letter.
You will then have the right of appeal against our decision not to backdate your claim. A separate leaflet called "How to Appeal" is available from the Benefit Section.
To apply for backdated Benefit
Simply fill in our
online form or use the paper form in the "Request
for Backdated Benefit" leaflet and send it to:
The Benefit Section
St Albans District Council
Civic Centre
St Albans
AL1 3JE