The distinctive offices of St Albans City and District Council are located in the Civic Centre; we are on the St Peters Street precinct next to the Alban Arena.
How to find Us
St Albans City and District Council
Civic Centre
St Peters Street
St Albans
Hertfordshire
AL1 3JE
England
(For Sat Nav users, please use AL1 3LD to locate the Council Offices)
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Council Office and Customer Contact Centre Opening hours
Council Offices opening hours
Our main Council Offices, including our reception and switchboard, are open -
8:45am - 5:15pm Monday - Thursday (Bank Holidays arrangements)
8:45am - 4:45pm Friday (Bank Holidays arrangements)
Customer Contact Centre
Our Customer Contact Centre is open -
8:45am - 5:00pm Monday - Thursday (Bank Holidays arrangements)
8:45am - 4:30pm Friday (Bank Holidays arrangements)
Telephone
01727 866100
Textphone
01727 819570. This service is for people with a hearing impairment.
Out-of-hours
An Out-of-hours service is available for emergencies - this can be accessed through the Council's switchboard number outside normal office hours - 01727 866100
Email
contactus@stalbans.gov.uk
Planning applications contact
Pre-application informal information and advice
Drop in service at the civic centre (first come, first served basis)
1.00pm - 4.00 pm - Monday
9.00am - 12.30 - Wednesday
Telephone
1.00pm -5.15 pm - Wednesday
Tel:01727 819345 or 01727 819344
Technical support on completing an application
Daily 2:00-4:00pm
Tel: 01727 819347
Submitted applications information and advice
2:00pm-4:00pm - Monday, Tuesday, Thursday and Friday
tel: 01727 819344 or 01727 819345
Register to speak at a planning committee meeting
Tel: 01727 819347 on the day of the planning meeting
Complaints and Compliments
If you have a specific complaint or comment, please see our Customer Feedback page.