Council Office opening hours
(including our reception and switchboard)
Monday - Thursday: 8:45am - 5:15pm
Friday: 8:45am - 4:45pm
(Bank Holidays arrangements)
Out-of-hours - emergency number
An out-of-hours service is available for emergencies. Please telephone 01727 811155
Email
contactus@stalbans.gov.uk
Customer Contact Centre
Monday - Thursday: 8:45am - 5:00pm
Friday: 8:45am - 4:30pm
(Bank holidays arrangements)
Telephone
Planning applications - contact details
Refuse and Recycling: 01727 819285
Council Tax: 01727 819204
Benefits: 01727 819476
Housing Repairs: 01727 819256
Cleaner District Hotline: 0845 125 8000
Switchboard: 01727 866100
Textphone: 01727 819570. This service is for people with a hearing impairment
How to find Us
St Albans City and District Council
Civic Centre
St Peters Street
St Albans
Hertfordshire
AL1 3JE
England
(For Sat Nav users, please use AL1 3LD to locate the Council Offices)
View Larger Map
Directions to the Council offices
Planning applications contact
Pre-application informal information and advice
Drop in service at the civic centre (first come, first served basis)
1.00pm - 4.00pm Mondays
9.00am - 12.30pm Wednesdays
Telephone
1.00pm - 4.45pm Wednesdays
9.00am - 12.30pm Thursdays
Tel:01727 819345 or 01727 819344
Technical support on completing an application
2.00pm - 4.00pm Daily
Tel: 01727 819347
Submitted applications information and advice
2.00pm - 4.00pm Daily
Tel: 01727 819344 or 01727 819345
Register to speak at a planning committee meeting
Tel: 01727 819347 on the day of the planning meeting between 10am and 2.30pm.
Complaints and Compliments
If you have a specific complaint or comment, please see our Customer Feedback page.