Top questions and tasks

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    The County Council

    Herts County Council logo

    Please go to the Herts county council for help with:

    • School holiday dates

    • Renewing a library book

    • Apply for a bus pass

    • Life events – births, deaths, marriages

    • Road maintenance


     

    Planning

    1. Comment on a planning application

    My Service Planning, our planning applications search facility, will enable you to

    • search for a planning application,
    • track its progress,
    • view the plans and any supporting documentation
    • submit comments.

    2. Get planning advice and guidance

    Planning Advice and Guidance gives general planning advice, such as whether or not planning permission is required for certain projects

    Development Management gives advice about specific proposals


    3. Apply for planning permission

    Submit your application via the Planning Portal at www.planningportal.gov.uk. Detailed information and explanations about preparing and then submitting your application are provided.
    If you are not able to submit your planning application electronically, you may download the appropriate application form. Here, you will also find guidance notes and a validation checklist for each type of application.


    Visiting the district

    4. What is on this month in the district

    Visit Tourism and Travel for a guide to events happening this month


    5. Where can I park?

    Car Parks in St Albans

    Car Parks in Harpenden


    6. Places to visit

    Local Attractions

    Tourist Information Centre

    Markets


    Rubbish and Recycling

    7. When is my refuse/recycling day?

    See: http://www.recyclingforapremier.com/collection-calendar


    8. What can I put in my bin?

    Identify what rubbish goes where


    Council services

    9. Paying your Council Tax

    Direct Debit
    Please download and complete a direct debit mandate or we will send you one upon request.

    On-line payments
    You can make payments by debit card via https://www.e-capita.com/stalbans

    By Standing Order
    In addition to your Council Tax reference number, you will need the Council’s bank details shown below :
    Bank Account Number : 01403818 Sort Code : 40:40:01

    Automated telephone payments
    Phone (01727) 862956 for an automated telephone payment facility for payments by debit or credit card. Please note if paying by Credit Card that a transaction fee of 2% will be added to your payments.

    At the Post Office
    By cash, debit card, cheque or postal order with a payment card. If you do not have a payment card please let us know and we will arrange to send one to you.

    In person at the Council offices
    During normal office hours by cheque, postal order debit card or credit card. Please note that a transaction fee of 2% will be added to your payment if you choose to pay by credit card.

    By post
    Payment by cheque or postal order can be sent directly to the Council Offices. Payments should be made payable to “St Albans District Council”. Please ensure you quote your account number if you send a payment by post.


    10. Find a job at the Council

    Job vacancies for the council will be listed at http://www.stalbans.gov.uk/jobs-and-careers/job-vacancies/


    11. Sign up for the Electoral Register

    If you change your name, address or become eligible to register please let us know so that we can amend our register.

    A Register of Electors form will be delivered to each household between August and 30 November each year  to ensure that the new Register of Electors is up to date for the forthcoming elections.

    During January to August  a Rolling Registration form can be downloaded and returned to the council offices.


    12. Apply for housing and/or Council tax benefits

    To find out whether you may be entitled to Housing or Council tax benefit, you can use the Online benefits calculator.

    If you are on a low income and would like  to get some help with paying your rent and / or Council tax, ring Customer Services on 01727 866100 or email benefits@stalbans.gov.uk and request an application form.


    Date of last review: 11 November 2011