FAQs

Why do I have to have a black wheeled bin?

The council has to introduce wheeled bins in order to meet stringent recycling and landfill targets set by the Government. Unless you live in a property that is unsuitable for wheeled bins you will be required to use them. If you feel that your property is unsuitable for a wheeled bin call 01727 819285 and ask for a Waste Management Officer to visit you. 

What day is my collection day?

Both the compost collection and box collection is emptied on the same day every two weeks – if you look on your calendar the recycling week is coloured in green. At the moment refuse is collected every week but when the collections change to fortnightly, you will need to refer to the week coloured in black.  Your collection day for recycling and refuse will depend on your street. If you have access to the internet – collection dates can now be checked on www.recyclingforapremier.com 
 
The exception to the above is when it has been agreed that the collection will be made via an adjoining road (this still could be the same day but a check should be made under the other road as well).

What can I put in my green recycling bin / refuse sacks

The following is a list of items that can be recycled.

Animal bedding
Bark
Card
Cardboard
Cereal Boxes
Coffee grounds
Cut flowers
Eggs
Egg boxes
Fish - cooked and uncooked including bones
Fruit
Grass cuttings
Hay
Hedge clippings
Meat – cooked and uncooked including bones
Poultry - cooked and uncooked including bones
Shredded paper
Small branches
Straw
Leaves
Tea bags
Twigs
Vegetable peelings
Weeds

Can I have two green wheelie bins?

Unfortunately, we are unable to provide additional bins for green waste, why not try a home composter?  For one at a reduced price go to www.recyclenow.com and quote HER04 or you could take excess waste to one of the Household Waste Recycling Centres.

Where can I find out more about recycling within this authority on the internet?

To find out further information on recycling please go to www.recyclingforapremier.com

How can I get large items removed?

You can ring us on 01727 819285 and one of our advisors will complete the form whist you are on the phone and take the required payment or if you have the internet you can download the form and either send it in with the necessary payment or drop it off at the council – we no longer accept cash, but we accept debit card, cheque or postal order. The items will be collected within two weeks from date of receipt. All items must be placed outside of your property as we do not have insurance to collect from inside your property.

Where does cardboard go?

Cardboard should go into the green recycling bin.

What type of plastic can I put in my recycling box?

Plastic bottles both clear and coloured can be put in the recycling box, for further information please visit www.recyclingforapremier.com.

Are you emptying green wheelie bins during the winter months?

Collection of green wheelie bins will be the same for the whole year and will not be suspended at any point.

Do I have to sort out the plastics from the glass in my recycling box?

If you can organise the box so that the plastic and glass are separated it will make it easier for the workmen to sort and please make sure none of the glass is broken.