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Socitm Better Connected 2015

better connected 3 stars 2015The annual Socitm Better Connected 2015 report awarded St Albans City and District Council with a rating of 3 out of 4 stars.

Socitm Better Connected provides a snapshot of all local authority websites to identify good practice using evidence-based research.

A team of reviewers carried out a structured survey of council websites nationwide, which included up to nine common tasks plus a general assessment of both the mobile and desktop experience. The review also looked at the customers' journey and usability.

Using websites

We wish to make this website as accessible and usable as we can for everyone.

If you have trouble using the site your feedback will help us to make it better, so if you spot any problems please send us feedback and let us know. You can also contact us at equalities@stalbans.gov.uk.

If you have any difficulty using the internet or have any accessibility issues, we hope the following information is useful.

If you need help getting started online

Getting started with the internet (BBC WebWise)

Find a free internet training course near you

UK online centres offer free computer and internet training across the country.

If you don’t have regular access to an internet connection

Book internet access in your local library

If you find a keyboard or mouse hard to use

Find out how to make your mouse easier to use (BBC My Web)

Find out how to use your keyboard to control your mouse (BBC My Web)

Find out about alternatives to a keyboard and mouse (BBC My Web)

If you can’t see very well

Learn how to increase the size of the text in your web browser (BBC My Web)

Learn how to change text and background colours to make them easier to read (BBC My Web)

Learn how to magnify your screen (BBC My Web)

If you are blind

Find out about screen readers and talking browsers (BBC My Web)

Date of last review: 13 April 2015