Changes to Cemeteries service during COVID-19 pandemic FAQs
What cemetery services are currently not available? Toggle accordion
Cemetery Office is currently closed to all visitors. Our staff are however still working during normal office hours and can be contacted via email, at cemeteries@stalbans.gov.uk or by calling 01727 819362.
You can also use our online reporting services to contact us, report a problem and or ask questions about our Cemeteries services.
Contact us or report a problem online
The Chapel at Hatfield Road Cemetery is closed.
What are the opening times of the cemeteries? Toggle accordion
Cemeteries are open 7 days a week, including Bank Holidays and Christmas
March to October 8am - 7pm
November to February 8am - 4pm
Are the Cemeteries currently open to visitors? Toggle accordion
Yes, Hatfield Road Cemetery and London Road in St Albans, and Westfield Road Cemetery in Harpenden are open to visit.
Cemeteries are open 7 days a week, including Bank Holidays and Christmas
March to October 8am - 7pm
November to February 8am - 4pm
Guidance for mourners during the coronavirus pandemic Toggle accordion
How can I contact the Cemetery Office? Toggle accordion
Cemetery Office is currently closed to all visitors. Our staff are however still working during normal office hours and can be contacted via email, at cemeteries@stalbans.gov.uk or by calling 01727 819362.
You can also use our online reporting services to contact us, report a problem and or ask questions about our Cemeteries services.
Contact us or report a problem online
Are there toilet facilities at the Cemeteries? Toggle accordion
Yes, there are toilet facilities at each of the Cemeteries we manage.
Can we hold and a graveside service? Toggle accordion
How many mourners are currently allowed to attend a graveside service? Toggle accordion
Who can attend a funeral? Toggle accordion
Anyone can attending a burial so long as the maximum number of mourners does not exceed 30.
In accordance guidance you must not attend a burial if you are symptomatic.
Funerals during the coronavirus pandemic
Who can I speak with for help with bereavement or grief which may have been intensified by isolation? Toggle accordion
Is Hatfield Road Cemetery chapel available for hire? Toggle accordion
The Hatfield Road chapel is currently closed.
What do I do when someone dies? Toggle accordion
We understand it can be difficult and stressful process which can be daunting; the government has provided step-by-step guidance.
Can I get help with funeral costs? Toggle accordion
If you are arranging a funeral and you are on a low income you may be eligible for help via a Funeral Payment.
The applicant must be in receipt of a qualifying means-tested benefit. However, payment may not be awarded if an immediate family member is not receiving a qualifying benefit. Savings over a certain amount will be considered. You will receive a single lump sum payment, which must be claimed within 3 months of the funeral. If there are assets in the estate then the Social Fund will need reimbursement. More information about this is at www.gov.uk/funeralpayment and the Social Fund technical guidance
Please see links below for possible help with funeral costs:
www.quakersocialaction.org.uk/we-can-help/helping-funerals/down-earth