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    The Hub - Information, Advice and Guidance

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    the hub  

    At the Civic Centre in St Albans, you’ll find lots of advice, information and guidance on offer from all these local organisations below.

    St Albans City & District Council

    St Albans City and District Council

    Mon - Thurs: 08:45 - 17:00
    Fri: 08:45 - 16:30 

    Tel: 01727 866100

    Out of Hours (emergencies only): 01727 811155

    Citizens Advice St Albans District

    Citizens Advice Bureau

    Provides free, independent, confidential and impartial advice to everyone on their rights and responsibilities.

    Mon - Thurs: 10:00-13:00 session
    and 13:00-16:00 session
    Fri: 10:00-13:00
    Tel: 03444 111 444
    Reception: 01727 811118

    Volunteer Centre

    Volunteer Centre 175pxCommunity Central Logo

    Communities 1st recruits volunteers to help voluntary and community groups deliver vital services across the District and the wider Hertfordshire community.

    Mon, Tues and Weds: 10:00-16:00
    Telephone: 020 3559 3559

    London Colney, Caledon Club
    1st and 3rd Weds of the month: 09:30-12:30


    Oaklands College

    Oaklands college

    Initial information and advice on full-time and part-time courses

    Mon and Weds: 10:00-14:00

    Telephone: 01727 737000


    Community Navigator

    Herts Help logo 100px

    The Herts Help Community Navigation Service empowers individuals to access the different sources of help, advice and support available within the wider community to address the underlying causes that are affecting health and well-being.  

    Monday: 10:00-13:00 
    Friday: 10:00-13:00 (by appointment only)
    Telephone: 0300 123 4044

    Hertfordshire Stop Smoking Service

    Hertfordshire Stop Smoking Service

    Provides free, confidential and non-judgemental advice and support to everyone on stopping smoking.

    Pre booked appointments: Tuesday 13:00-16:00
    To book please call: 0800 389 3998 or 01442 435 071

    Hertfordshire Asian Women’s Association

    HAWA logo 100px

    Provides free, independent, confidential and impartial advice and guidance to BME community in St Albans District. 

    Drop in:
    Alternate Fridays 10:00-13:00 at the Hub
    Alternate Fridays 12:00-14:00 at Mandeville School
    Alternate Thursdays 11:15-13:00 at the Tiffin Club, St Luke's Church.

    Please call 07401 079970 or 07480 934282 for enquiries and to pre-book an appointment


    St Albans District Credit Union

    Credit Union

    Members are encouraged to save and these savings provide funds from which loans to members are made. Free life insurance is provided on loans (subject to conditions).

    Weds: 10:00-13:00

    Telephone: 01727 859135


    St Albans Outreach


    Offers information and advice to men and women who may be struggling to make difficult relationship decisions and support them in making informed choices about their future.

    Monday: 09:00-17:00 (drop-in and appointments)

    Mind in Mid Herts

    Mind in Mid Herts logo 100px

    Mind in Mid Herts works with people to prevent them from developing mental health problems as well as supporting people who recover and prevent relapse.

    Thursday 13:00-16:00 in the Hub

    Mind in Mid Herts can also be contacted at 11 Hatfield Road, St Albans AL1 3RR or

    Shaw Trust

    Shaw Trust logo 150px

    A national charity providing employment opportunities, skills development, training, and health and wellbeing services as well as promoting inclusion and independence for those with disabilities and barriers to work.

    Wednesday: 10:00-17:00

    Morgan Sindall

    Morgan Sindall Property Services 100px

    Morgan Sindall Property Services offer a drop in service offering support with CVs, interview skills, job search and job applications. We also offer help with digital skills to support you getting online or using your tablet and smartphone.

    Monday: 10:00-12:00 and 14:00-16:00

    Hertfordshire Practical Parenting Programme

    Hertfordshire Practical Parenting logo 100px

    Supporting parents and carers of children aged 12+ to access relevant services via volunteer advocates

    Please phone for an appointment on
    01992 638000
    Monday 10:00-16:00
    Wednesday: 10:00-14:00

    Date of last review: 01 July 2019