Council Tax refunds

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In order to claim any credit on your Council Tax account please click on the link here. Please note this link can not be used to apply for a refund on behalf of a third party.

Alternatively please download and complete the PDF claim form below.

Once completed please email it to or you can post/hand deliver it to the following address:

St Albans City and District Council
Revenues Department
Civic Centre
St Peter’s Street
St Albans Herts AL1 3JE

Please note that failure to fully complete the form will result in no refund being made.

UPDATE: Council Tax Refund Scam - July 2019

St Albans District Council are aware of a number of ‘scams’ currently operating in relation to Council Tax. Typically, these involve you getting a message or a phone call saying that you are entitled to a refund, possibly because you are in the wrong Council Tax Band, and asking for card or bank details to send the refund to.

We do not send out such messages. We might contact you to remind you that a payment is due, but we will normally do this in writing. We won’t telephone or text you you asking for bank details for a refund.

If you get do a phone call or message about a refund and asking for such details, it's a scam. Put the phone down if it's a call. If it's a text or email, don't click on any links, open any attachments, or fill in any form details.

You can report scam messages or emails to the police via the Action Fraud website.

You should contact your bank immediately if you have already given out bank details or think you have lost money because someone has used your card or bank details fraudulently.

If you think you might be genuinely entitled to a refund because you have paid too much Council Tax, please contact the Council Tax Team at or visit

You can check the balance of your account online to check whether you are owed Council Tax. To register for this service please visit

Action Fraud

Date of last review: 02 July 2019