Missed bin reporting form

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If your refuse or recycling bins have been missed, we will endeavor to return and collect them providing you notify us within 2 working days of the collection.

Reports after this time may not result in a collection.


Report a missed bin collection online


Register for a My St Albans District account and once you're set up you can report missed bins in just two clicks.

My St Albans District Account 
  Log in or sign up here.



Alternatively, you can use the online form to report your missed collection. Please avoid notifying us via multiple methods as this can delay our response. 

Date of last review: 04 July 2018