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Permits, suspensions and car park season tickets

Information to help you apply for a parking permit or parking bay suspension.

Resident parking permits

If you live in a controlled parking zone and your address qualifies, you can apply for resident parking permits and visitor permits.

You can also apply for other types of permit - temporary, childcare, healthcare, works permits and suspension of parking bays using the links below.

Car park season tickets and senior citizen permits

You can apply for car park season tickets and senior citizen permits for any of the St Albans City and District Council owned car parks using the links below.

Permit prices and eligible properties Toggle accordion

You can check if your property is:

  1. in a controlled parking zone, and if so, which zone it is in
  2. eligible for a permit, and if so, how many permits you can have 
ZoneHours of Control In the Zone1st Vehicle/Year2nd Vehicle/Year3rd Vehicle Year (qtr)
Downes Rd £10.40£34.33£74.91
C CA,O,P,R,T,PR1,PR2, S1, SR, MC, PC2-3 Hours Per Day£20.17£70.04£152.82 (£38.20)
All Other Zones A, D, F, G, H, L, M, N, S, HA, OC, HC, HR, S2, All day£40.33£140.08£305.63 (£76.41)
Zone BAll day  (Mon-Sun)£53.06£186.77n/a
Zone CG, K & UAll day  (Mon-Sun)£53.06£186.77£339.59 (£84.89)
Harpenden £31.83£63.67£143.26 (£35.82)
Days and times of restrictions vary, please see road side signage for more information
Replacement permit and lost permit - £10.40

 

Resident permit terms and conditions Toggle accordion

Before you proceed with your application please read the terms and conditions below.

Terms and conditions

Eligibility

  1. Permits will only be issued to the registered council tax payer or listed occupier/s for a property in the controlled parking zone. If the Council tax payer is not the occupier a permit cannot be issued. 
  2. If you own / rent a property but it is not your main residence, a permit will not be issued. If you have multiple properties within the same or different zones, you are not allowed multiple permits for multiple homes and permits will only be permitted for your main residence (main home). 
  3. Permits can only be issued to properties listed within the relevant Traffic Regulation Order (TRO) A TRO is a legal document which specifies the restrictions in place and the provisions to those restrictions, including which properties are eligible.  
  4. Permits can only be issued to a vehicle up to 5.25m in length and 2.28m in height. Unless the relevant Traffic Regulation Order specifies otherwise. If a permit is issued and the vehicle is found to exceed these specifications, the permit will be withdrawn.  
  5. Each permit may show up to two registrations (two vehicles). However, the permit is only valid in one vehicle at any one time (transferable). This means that you can park only one vehicle on-street during controlled hours when displaying the valid permit. Both vehicles must be registered as indicated in points 1 to 4 above.

Using the permit

  1. A valid permit allows the vehicle to be parked in a valid parking bay, within the permit parking zone printed on the permit.
  2. The Council cannot guarantee the permit holder a parking space outside or close to their property or anywhere else in the zone as a permit does not reserve a space. If a road or roads within the zone are closed for any reason, it is the responsibility of the vehicle owner to park the vehicle legally. Parking cannot be provided or relocated under these circumstances.  
  3. A permit is valid only when a vehicle is wholly parked within the allocated residents parking bay markings. 
  4. A parking permit does not entitle the holder to park:
    1. On single or double yellow lines
    2. Disabled parking bays (unless a valid blue badge is displayed in the vehicle)
    3. In a Suspended bay
  5. It is the driver’s responsibility to check the restrictions on every occasion to ensure there are no temporary restrictions in place, e.g. suspensions.
  6. Vehicles must not be parked in a marked space where they could cause an obstruction or where there is a marked white ‘H’ bar (access marking). Unless you have the permission of the owner of the property and displaying a valid permit for that zone. 
  7. The permit must be clearly displayed with all the relevant information showing on the windscreen of the vehicle.

Administration

  1. It is the responsibility of the permit holder to renew their permit prior to the expiry date stated on the permit. The Council will endeavour to remind residents in writing before the expiry of their permit, but this cannot be guaranteed and should not be relied upon.
  2. Permits are the property of the Council and can be withdrawn at any time. The Council will endeavour to give notice on the Permit Holder at the address shown by that person on the application form or at any other address believed to be that person's place of abode. Reasons why the Council may withdraw a permit:
    1. the Permit Holder has ceased to be eligible under these terms and conditions or the relevant Traffic Regulation Order, to hold a Resident Parking Permit or Visitor Parking Permits 
    2. the vehicle in respect of which a Resident Parking Permit was issued has been adapted or used in such a manner that it is no longer a vehicle for which a Resident Parking Permit can be issued under these terms and conditions;
    3. the details on the Resident Parking Permit or Visitor Parking Permits have been altered or defaced;
    4. any other reason the Council deems is misuse or detrimental to the Permit Parking scheme 
  3. You must return the permit to the Council if you cease to be a resident in the zone to which it applies or if you change or stop using the car shown on it. You cannot continue using the permit if the details by which it was obtained are no longer valid.
  4. If the permit is surrendered before it is expired, a refund will be calculated for the remaining term on the following basis:
    • Any request for a refund must be done in writing and sent to SADC Parking services, Drovers Way car park, Drovers Way, St Albans. AL3 5EB. 
    • An admin charge of £10.40 will be chargeable when applying for a replacement permit and/or refund.
    • If the permit is surrendered the refund is calculated for the full remaining months only.
    • No refund can be given for the loss of a permit. If your vehicle is stolen, a refund shall be paid as if the permit has been surrendered but you will need to supply a Police crime reference number.
  5. A replacement permit cannot be issued with different or additional vehicle registration number/s from those detailed on the original permit. 
  6. Any properties situated on or outside the boundary of a zone, will not be eligible for a resident permit unless otherwise stated in the relevant Traffic Regulation Order. In cases where no off-street parking is available, a dispensation permit may be granted if the property or road is listed under the dispensation within the relevant Traffic Regulation Order.
  7. The issue of a dispensation permit depends upon the number of applications, parking space available and other policy considerations. A maximum of 1 (one) dispensation permit per property maybe granted to successful applicants.
  8. Making an application for a permit does not guarantee an application will be accepted. Once we have checked your eligibility, we will then advise you whether a permit will be issued to you. Any refused applications will be fully refunded.

What you will need to apply for a permit Toggle accordion

When you apply, you will need to provide:

  • Proof that you’re the registered owner or keeper of the vehicle e.g. registration certificate (DVLA V5c) or if you have a hire or lease car the hiring or leasing agreement, this must show the address for which the permit is required. If you have a company car see ‘what if I have a company car’ below. 
  • Proof that you live at the address, we can check the council tax register if you cannot provide the most recent Council Tax bill However, providing the most recent bill will help process your application quicker. (if you’ve moved in recently see ‘What if I’ve just moved into a property’ below. 
  • Payment by debit or credit card

What if I’ve just moved into a property? Toggle accordion

If you have just moved into a property, we will accept other documents with your application. If you submit the evidence below, your permit will be issued for a six-month period only. Upon renewal of this permit, you will be required to provide all the relevant documents as listed under ‘what you will need to apply’ above.

  • If you have purchased your property: a properly documented letter of completion from your Solicitors*; or 

  • If you are renting a property, an acceptable Tenancy Agreement dated and signed by both landlord and renter/tenant; and 

  • Car registration documents (V5c registration certificate). Your vehicle registration documents will need to be changed by the next renewal of your permit or in case of any further replacements).

* Please note we do not accept Exchange of Contracts letters.

What if I have a company car? Toggle accordion

If you have a company car you will need to provide

  • a letter signed by your employer’s company secretary or someone of equivalent authority, confirming the car’s registration and that you are the sole user of the vehicle.

  • If you own the company, a letter from your accountant on the accountant’s headed paper.

  • the vehicle’s DVLA V5c car registration certificate or lease agreement.

Apply for a parking permit

Apply for a resident parking permit Toggle accordion

By submitting your application for a new permit, you are agreeing to the terms and conditions listed under ‘Resident permit terms and conditions’ above. To apply please complete the online form below.

All permits will be processed and sent by post within 5 working days. However, if you would prefer to collect your permit, please email your request to parkingpermits@stalbans.gov.uk

Apply for residents parking permit

Apply to renew a resident permit Toggle accordion

When you apply you will need to provide:

  • Your permit ID number and applicant ID number (if you do not have it please call 01727 751824 or email parkingpermits@stalbans.gov.uk and we will be happy to provide this to you).

  • Proof that you’re the registered owner or keeper – vehicle registration certificate DVLA V5c (or if you have a hire or lease car the hiring or leasing agreement) – this must show the address for which the permit is required (if you have a company car see ‘what if I have a company car’ above)

  • Proof that you live at the address, we can check the council tax register if you cannot provide the most recent Council Tax bill. However, providing the most recent bill will help process your application quicker.

  • Payment by debit or credit card

All permits will be processed and sent by post within 5 working days. However, if you would prefer to collect your permit, please email your request to parkingpermits@stalbans.gov.uk

To renew your permit, please complete the online form below.

Renewing a parking permit

Change contact details relating to permits Toggle accordion

To change your contact details, you will need the following information:

  • Permit ID number and applicant ID number (if you do not have it please call 01727 751824 or email parkingpermits@stalbans.gov.uk and we will be happy to provide this to you).

  • There is no charge to change your details

All permits will be processed and sent by post within 5 working days. However, if you would prefer to collect your permit, please email your request to parkingpermits@stalbans.gov.uk

Please complete the online form below.

Change parking permit contact details

Apply to change the vehicle on your permit Toggle accordion

To change your vehicle registration number, you will need to provide:

  • Permit ID number and applicant ID number (if you do not have it please call 01727 751824 or email parkingpermits@stalbans.gov.uk and we will be happy to provide this to you).

  • Payment by credit or debit card

  • There is an admin charge of £10.40 to change the vehicle on your permit

All permits will be processed and sent by post within 5 working days. However, if you would prefer to collect your permit, please email your request to parkingpermits@stalbans.gov.uk

Please complete the online form below.

Change Vehicle on parking permit

Get a replacement parking permit Toggle accordion

If you’ve lost your permit or it’s been stolen, you can apply for a replacement. This costs £10.40

To apply to change the permit vehicle you will need to provide:

  • Permit ID number and applicant ID number (if you do not have it please call 01727 751824 or email parkingpermits@stalbans.gov.uk and we will be happy to provide this to you).

  • Payment by credit or debit card

All permits will be processed and sent by post within 5 working days. However, if you would prefer to collect your permit, please email your request to parkingpermits@stalbans.gov.uk

Please complete the online form below.

Get a replacement parking permit

Apply for a temporary parking permit for a courtesy car Toggle accordion

Existing resident permit holders can apply for a temporary permit that can be used in a courtesy car.

When a temporary permit is issued it must be displayed in the courtesy car along with your existing residents permit.

You can use your visitors parking permits to cover your vehicle during controlled parking hours if you are unable to provide evidence of a courtesy car.

To apply for a temporary permit, you will need to provide:

  • Evidence that you are being supplied with a courtesy car, e.g. signed vehicle loan form or courtesy car agreement.

  • Name and address

Please use email or the contact us button below to request a temporary permit: parkingpermits@stalbans.gov.uk

Contact us

Apply for visitor parking permits Toggle accordion

If your property is eligible you may apply for visitor permits if you live in a controlled parking zone or permit parking area. You do not need to own a car or have a resident’s permit. This is for your visitors (friends or family).

To check if you are eligible see ‘Eligible properties and number of permits’ at the top of this page.

Each visitor permit is valid all day and are supplied in books of ten permits. Each household can have up to 12 books a year. This gives everyone a fair opportunity to use the space available.

The permits are one-use scratch cards. When a visitor arrives, you will need to scratch the relevant sections to show the day, month and date (within the month) and if available on the permit, the time of arrival.

How much do they cost?

Resident visitor permits are sold in books of ten vouchers priced at £13.00 per book. This is £1.30 per day for each permit.

What you will need to apply

You will need to provide:

  • Your permit ID number and applicant ID number. (if you do not have this you can still apply but must click ‘no’ when you are asked if you have previously applied, you can still click no even if you have applied before but do not have the permit or applicant ID).

  • Proof that you live at the address, we can check the council tax register if you cannot provide the most recent Council Tax bill. However, providing the most recent bill will help process your application quicker.

  • Payment by debit or credit card

Please note: We regret that we are unable to replace vouchers lost in the post. However, we are able to provide the Royal Mail tracking information upon request. Customers are advised to contact Royal Mail directly to resolve any lost post issues.

All visitors permits will be processed and sent by post within 5 working days via recorded post which requires a signature. However, if you would prefer to collect your permits, please email your request to parkingpermits@stalbans.gov.uk

Please complete the online form below

Apply for visitor parking permits

Childcare permit Toggle accordion

If you employ a nanny or au pair to take care of your children in your home, you can apply for a special permit for them. You will need to provide evidence of employment.

A childcare permit is charged at the highest permit rate eligible within that zone. i.e. third permit cost. These permits will only be issued if the full allocation of permits for that property have not been allocated.

What you need to apply

To apply for a childcare permit, you will need to provide:

  • Your permit ID number and applicant ID number, (if you do not have this you can still apply but must click ‘no’ when you are asked if you have previously applied, you can still click no even if you have applied before but do not have the permit or applicant ID).

  • Proof that you live at the address – we will check the council tax register (if you’ve moved in recently see above)

  • Vehicle registration certificate DVLA V5c for the child carer’s car (or if you have a hire or lease car the hiring or leasing agreement) (if you have a company car see ‘what if I have a company car’ above)

  • Contract of employment signed and dated including all terms and conditions of employment

  • Payment by debit or credit card

All permits will be processed and sent by post within 5 working days. However, if you would prefer to collect your permit, please email your request to parkingpermits@stalbans.gov.uk

To apply for a childcare permit, please complete the online form below and chose Dispensation Permit under permit type, any other permit types would be refused.

Apply for childcare dispensation permit

Apply for a healthcare permit Toggle accordion

Health Professionals

Doctors surgeries or medical organisations whose employees need to frequently visit patients and clients living within a controlled parking zone may apply for a healthcare permit.

These permits enable employees to park in any resident space marked as permit holders or resident permit holders while carrying out essential home visits. They are not permitted to park in pay and park bays without payment. Permits do not give immunity from yellow line waiting restrictions. Permits are also not valid when parked outside your normal place of work.

Residents personal carers

If your health means you depend on visits from family carers on a regular basis, you may apply for a special healthcare permit.

Cost and how to apply

The cost of a special health care permit is £20.40 a year.

What you need to when you apply

To apply for a healthcare permit please use the below PDF application. You must read the terms and conditions and provide the details requested on the application PDF

You can then upload the form using the contact us button below.

Contact us

Apply for a parking suspension Toggle accordion

Applicants must read the below terms before applying for a Suspension, by applying you agree to the terms set out on this page.

Apply online

Type of Parking Bay

Cost per day for each parking bay or space required

Single Use Bays - Resident Permit Holder Only, Permit Holders Only and Limited waiting only bays

£18.04

Pay and Display Only Bays

£25.69

Shared Use Parking Spaces - parking bays that allows 2 or more different types of use.

This includes Permit Holders with pay and display, Permit Holders with limited waiting, permit holders with voucher parking. 

£21.85

 

The fee charged for a suspension reflects the installation of legally recognised signage to notify drivers that the bay is not available for general parking. Therefore, we are unable to offer refunds for suspensions where vehicles have parked, and the suspended bays could not be used for the purpose of the suspension.

If you need to speak to someone please call the permit processing team on 01727 751 815

Terms and Conditions of Parking Suspensions and application of Suspensions

  • Where there are no individual parking bays I.E. one long elongated bay, the cost will be calculated for every 4.5 metres (4500mm)

  • The Council will consider suspending a parking bay for several reasons including but not limited to;

    • House removals and moving in

    • Building works

    • All day deliveries

  • The Council are unable to remove vehicles from suspended bays as we do not have removal vehicles to facilitate this. As a result of this we are unable to guarantee that the space will be kept clear. However, we can issue Penalty Charge Notices to any vehicle parked in a suspended bay. If you notice an unauthorised vehicle parked in the bay, please contact our hotline on: Tel: 01727 845 283

  • Yellow suspension signs will be placed as near as possible to the affected area showing the details of the suspension, residents are advised to check all signs in their road before parking on each occasion.

  • We do not supply traffic cones or barriers to assist with closing the suspended bays and would advise applicants to supply their own where possible.

  • Suspensions cannot be considered in areas that are not controlled.

  • Vehicles that park after the signs have been placed and during the suspended period are likely to receive a penalty charge notice of £70 which is served under the Traffic Management Act 2004.

  • We consider each case upon its merits before deciding whether to grant the suspension. You are therefore advised to provide as much information on the application as you possibly can so that we can make an informed decision.

  • All suspensions applications are subject to further checks, application and payment does not Guarantee that a request has been granted and approved

  • We can suspend a maximum 3 bays per road and it’s on a first come first serve basis. If you require more than 3 bays, please allow extra time for your application as further considerations are needed. 

  • We reserve the right to refuse any application. In most cases where an application is refused, we will notify the applicant and provide a refund. 

  • Refunds are not given where a suspension has been provided and but was not usable for any reason.

Apply for a works permit Toggle accordion

If you employ people to carry out work at your home or business and there is no off-street parking available, they may need to park during controlled hours.

Either you or the contractor or tradesperson will need to apply for a works permit in order to avoid receiving a parking fine. Where parking is not possible, they can load and or unload their vehicle at the property. But the vehicle must be moved immediately afterwards to a legal parking place.

This permit costs £5.30 a day.

To apply for a work permit you (or the contractor or tradesperson) will need to provide:

  • Vehicle registration number

  • Location and date/s

  • Payment by debit or credit card

Apply for a works permit

To apply for a works, permit, please use the online application below

Apply for a works permit

The permit will be posted to the address where the permit is required. Please note that we require at least five working days to process applications (not including Saturday and Sunday). Please allow an additional three working days for delivery. 

Business parking permits Toggle accordion

If you are a business located in a controlled parking zone, you may be able to apply for a permit.

There are a limited number of permits available to businesses located within the controlled parking zones. Each qualifying business can only have one permit.

If you are an eligible business in a controlled zone, you will need to check if there are permits available in your area by using the contact us button below.

Contact us

Apply for Car Park Season Tickets / permits

Apply for car park season tickets / permits Toggle accordion

To apply for a car park season ticket, please complete the below application form and upload it using the contact us link below.

Season permit charges are detailed on the PDF application

Contact us

Apply for senior citizen car park permit Toggle accordion

To apply for a senior citizens car park, permit please call 01727 751 824 and choose option 3

A senior citizens permit is available to St Albans City and District residents aged 65 or over and costs £30 per annum.

A valid senior citizen permit allows up to 3 hours parking within any of the St Albans City and District Council owned Car Parks. For parking over 3 hours, additional payment will be required at the time of parking, see car park tariff boards for additional prices.

If you have any questions relating to permits, please use the contact us link below.

Contact us