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MyStAlbans District Account

​​​​​​If you would like to use our online services but do not have a free MyStAlbans District Account, it is simple to sign up for one, just click on the sign up button below and follow the step-by-step instructions to create your account and access the online services.

Sign up for a MyStAlbans Account

Housing repairs

To raise a new repair or to follow up on an existing repair for your St Albans City & District Council property.

Telephone: 01727 819256 

For Gas or central heating repairs: Email: GasAndHeatingRepairs@stalbans.gov.uk
For all other housing repairs stalbansrepairs@morgansindall.com

Customer Services

Contact us online

Standard Opening Hours

Main Reception (Civic Centre) opening hours
Monday to Thursday: 8:45 am - 5:00 pm
Friday: 8:45 am - 4:30 pm

Customer Services Telephone hours
Monday to Thursday: 8:45 am - 5:00 pm
Friday: 8:45 am - 4:30 pm

Call us on: 01727 866100
Out of hours telephone (emergencies only): 01727 811155

Hertfordshire County Council Provide the following Services

Roadworks and closures Toggle accordion

This service is provided to you by Hertfordshire County Council.

For information please contact Hertfordshire County Council.

Do it online: road closures

Telephone: 0300 123 4040

Severe-weather (Gritting) Toggle accordion

This service is provided to you by Hertfordshire County Council.

For information please contact Hertfordshire County Council.

Do it online: severe-weather

Telephone: 0300 123 4040

Potholes and faulty street lights Toggle accordion

This service is provided to you by Hertfordshire County Council.

For information please contact Hertfordshire County Council.

Do it online: Potholes and faulty street lights

Telephone: 0300 123 4047

Highways, roads and pavements Toggle accordion

This service is provided to you by Hertfordshire County Council.

For information please contact Hertfordshire County Council.

Do it online: Highways, roads and pavements

Telephone: 0300 123 4047

Births, deaths, marriages and citizenship Toggle accordion

This service is provided to you by Hertfordshire County Council.

For information please contact Hertfordshire County Council.

Do it online: Births, deaths, marriages and citizenship

Telephone Registrations team: 0300 123 4045
For citizenship and change of name deeds, telephone: 01707 897396

Bus passes Toggle accordion

This service is provided to you by Hertfordshire County Council.

For information please contact Hertfordshire County Council.

Do it online: Bus passes

Telephone: 0300 123 4040

Blue badge Toggle accordion

This service is provided to you by Hertfordshire County Council.

For information please contact Hertfordshire County Council.

Do it online: Blue badge

Telephone: 0300 123 4042

Adult and Social Services Toggle accordion

This service is provided to you by Hertfordshire County Council.

For information please contact Hertfordshire County Council.

Do it online: Adult and Social Services

Telephone: 0300 123 4042

Textphone/ Minicom: 01992 555506

Public Transport Toggle accordion

This service is provided to you by Hertfordshire County Council.

For information please contact Hertfordshire County Council.

Do it online: Public Transport

Telephone: 0300 123 4040

Libraries and archives Toggle accordion

This service is provided to you by Hertfordshire County Council.

For information please contact Hertfordshire County Council.

Do it online: Libraries and archives

Schools and education Toggle accordion

This service is provided to you by Hertfordshire County Council.

For information please contact Hertfordshire County Council.

Do it online: Schools and education

Telephone:

  • Questions about schools: 0300 123 4043

  • Apply for free school meals: 0300 123 4048

Children’s social care Toggle accordion

This service is provided to you by Hertfordshire County Council.

For information please contact Hertfordshire County Council.

Do it online: Children’s social care

Telephone:

Business and Trading standards Toggle accordion

This service is provided to you by Hertfordshire County Council.

For information please contact Hertfordshire County Council.

Do it online: Business and Trading standards

Telephone: 01707 292429

Dropped Kerb Toggle accordion

This service is provided to you by Hertfordshire County Council.

For information please contact Hertfordshire County Council.

Do it online: Dropped Kerb

Telephone: 0300 123 4040

Health in Herts Toggle accordion

This service is provided to you by Hertfordshire County Council.

For information please contact Hertfordshire County Council.

Do it online: Health in Herts

Telephone: 0300 123 4040

Pest control Toggle accordion

Do it online: Pest Control

Telephone: 03444 828 325