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Council Services A to Z

Do it online

Residents can access many Council online services 24 hours-a-day, every day, using our 'My St Albans' portal. 

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You can check your council tax bill, set up a direct debit, request a Council Tax refund, check bin collection days, or your rent, subscribe to the garden waste collection, check who your councillors are, make a complaint, access newsletters, and more.



A to Z of Services

A

Abandoned Vehicles
Adult Social Care  (Herts County Council)
Aids and Adaptations
Allotments
Anti-social Behaviour

B

Benefits - Council Tax Support
Benefits - Housing
Blue Badges  (Herts County Council)
Building Control
Bulky Items Collections - Waste
Business Rates
Bus Pass  (Herts County Council)

C

Careers - work with us
Cemeteries
Charitable Collections
Children's Social Care  (Herts County Council)
Climate and Sustainability
Compliments and Complaints
Consultations
Contact your Councillor
Contracts Register
Cost of Living Support
Council Job Vacancies
Council Tax - challenge your Council Tax Banding  (Valuation Office Agency, VOA)
Council Tax -  check your banding and charges
Council Tax - Discounts and Exemptions
Council Tax - Landlords - information and tenancy change form
Council Tax - Tell us you've moved, manage your Council Tax online
Council Tenants

D

Dropped Kerbs  (Herts County Council)

E

Elections
Estate Agents - Tell us about a change in tenancy
Estates
Events

F

Fly Tipping
Food Safety
Fostering and Adoption  (Herts County Council)

G

Garages
Grass Cutting

H

Healthy Hub
Highways - Report potholes, lights or other issues  (Herts County Council)
Highways - Road Signs  (Herts County Council)
Homelessness
Housing - Benefits
Housing - make a Council housing application
Housing Repairs

J

Job Seekers (unemployment advice)
Job Vacancies at the Council

L


Landlords - Tell us about a change in tenancy
Large Item Collections/Bulky Items
Leaseholders
Libraries  (Herts County Council)
Licenses for Using Council Land
Licensing - Apply for a License
Local News and What's On
Local Plan - Planning

M

Markets
Museums

N

Noise - Environmental Health

P

Parish and Town Councils in the District
Parking, Roads and Transport 
Parking Permits - All-Zone Trader or Work Permit
Parking Permits - Business Permit
Parking Permits - Car Park Season Ticket Permit
Parking Permits - Health Care Worker or Carer Permit
Parking Permits - Parking Suspension Permit
Parking Permits - Resident Permit
Parking Permits - Senior Citizen Council Car Parks Permit
Parking Permits - Visitor Permits
Parks and Green Spaces
Pests and Animal Welfare
Petitions
Planning - Applications, appeals, enforcement
Planning - Local Plan
Polling Stations, Districts and Boundaries
Potholes - Report it online  (Herts County Council)

R

Recyling and waste collection FAQs
Recycling Centres
Register for Council Housing
Right to Buy

S

School Admissions  (Herts County Council)
Stray Dogs (dogs lost or found)
Street Cleaning
Street Signs, Names and Numbering

T

Tender Opportunities
Trees

U

Universal Credit

V

Verges - grass cutting

W

Waste and recycling FAQs
Waste - Assisted collections - [Download and print application form]
Waste - Bulky Items Collections
Waste - Clinical Waste
Waste - Collection dates
Waste - Missed bin
Waste - Order a new bin

 

Feedback about the A-Z

If you haven't found the service you were looking for, please let us know using this link: Feedback about using the A to Z of Services