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Parking, roads and transport

We are responsible for parking services - from managing car parks to introducing parking controls such as resident parking schemes to address local parking issues. 

We also help keep the streets clear by tackling illegally parked or abandoned vehicles. We are responsible for making sure streets are clearly and logically named and numbered.

Our aim is to make it as easy and safe as possible for residents, businesses and visitors to travel around the district and to find somewhere to park. 

Services to maintain our roads and pavements are carried out by Hertfordshire County Council - such as potholes, faulty streetlights and traffic signs, weed control, over-grown trees. But we’ll point you in the right direction to make it easy for you to report issues and have these sorted out. 

Parking Services Covid-19 Update

We recognise that parking will be more difficult for our residents we will be focusing our attention on ensuring essential deliveries can take place and key services can operate as normal.

We will only enforce residential areas where we receive a complaint about unsafe or inconsiderate parking and focus on:

  • protecting loading bays
  • preventing dangerous parking around junctions and passing points
  • ensuring access to carparks is maintained
  • protecting  disabled bays
  • preventing driveways being blocked

During this time we are balancing the increased demand for parking with the need to protect residents parking and keeping our roads safe. We are asking you to park sensibly and considerately to ensure that emergency vehicles and refuse trucks can still access your areas.

We will also be extending the free parking in our carparks from the current 6.30pm – 7.30am to 5.00pm – 9.30am so if you are unable to find parking you can park in our carparks overnight.  In you live in a controlled parking zone and are having trouble parking near to your home (as a result of the increased demand at the moment) please call 01727 869 593 or email

Where possible we are also providing free car parking in our carparks to a number of key workers across the district to help them get to work.

Parking Suspensions: We regret that we are unable to process parking suspensions until further notice other than in exceptional circumstances such as emergencies. We apologise for any inconvenience caused and hope to be back to normal once circumstances permit.

Car Park Lifts: Please note the lifts at the multi-storey car parks (Drovers way and Russell Avenue) will temporarily be taken out of service to prevent people becoming stuck in them and potential delays in getting an engineer out during this difficult time. We apologise for any inconvenience caused.

Parking, roads and transport news

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