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Council tax

  • The Council Tax you pay funds services provided by us, Hertfordshire County Council and Hertfordshire Police. If you live in an area with a parish or town council, some of the Council Tax also goes to them. To register for Council Tax, click here.

Council Tax and the £150 'energy rebate'. 

We have now paid the £150 energy rebate to over 29,000 eligible households in the district who live in properties which are Banded A to D for Council Tax purposes, or who live in larger properties but who are also entitled to Council Tax Support.  

Where we were unable to make the payment directly into a residents bank account, we have now credited this money directly onto residents Council Tax Bills. Where this has happened, you will receive a new Council Tax bill with the reason for the bill as 'Energy Payment to Council Tax Account' and you may see your future Council Tax instalments reduced as a result of this payment.  Those residents in receipt of Council Tax Support who live in properties which are Banded A to D will have also received now an additional £45 from the Energy Rebate Discretionary Fund, meaning they should have received £195 in total. 

If you are concerned about rising energy costs or your income has been impacted by the Pandemic, please use our benefit calculator to find out if you may be entitled to financial help, including assistance with your Council Tax via Council Tax Support

Text Messaging: 

If we hold a valid mobile number we will now use 'text messaging' to remind residents if they are behind with their Council Tax or if they are about to be issued with a Court Summons for non-payment. We hope the use of text messaging in this manner should mean less residents incur recovery costs in relation to their Council Tax.

You should only receive a text message from us if you are in arrears. Any text from the Council will include your Council Tax account number which you can check against your bill to confirm it is genuine. The Council will not text you about a refund or to tell you we owe you money because of a 'band change' or similar. If you receive a text of this nature it is likely to be a 'scam'.    

Council tax news

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