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Council tax

The Council Tax you pay funds services provided by us, Hertfordshire County Council and Hertfordshire Police. If you live in an area with a parish or town council, some of the Council Tax also goes to them. 

Council Tax and the £150 'energy rebate'. 

Around 26,500 households in the district who on the 1st of April 2022 were living in a property which is in Council Tax Band A,B,C or D have now received £150 from the Council to help with rising energy costs. 

If you live in a property which is in Council Tax Band A, B, C or D and have yet to receive a payment, it is likely that you don't pay your Council Tax by direct debit or it is paid by a third party. If this is the case, we will have written to you. Look out for a letter from the Council telling you how to apply.  

If you have applied but have still not receive a payment, it may be that we cannot verify that the account details you have provided are in your name, or the name on the account might be different from the name on your Council Tax account. If this is the case, we will e-mail you. If we don't have your e-mail address you may need to contact us about this. 

If you live in a property which is Banded E to H for Council Tax purposes but you are also entitled to Council Tax Support, we will pay you £150 from our Energy Rebate discretionary funds. We are in the process of making payments to those residents who receive Council Tax Support but who pay by direct debit, so look out for a payment into your bank account. If you don't pay by direct debit but are in receipt of Council Tax Support we will have written to you inviting you to apply. 

If you are concerned about rising energy costs or your income has been impacted by the Pandemic, please use our benefit calculator to find out if you may be entitled to financial help, including assistance with your Council Tax via Council Tax Support

Text Messaging: 

If we hold a valid mobile number we will now use 'text messaging' to remind residents if they are behind with their Council Tax or if they are about to be issued with a Court Summons for non-payment. We hope the use of text messaging in this manner should mean less residents incur recovery costs in relation to their Council Tax.

You should only receive a text message from us if you are in arrears. Any text from the Council will include your Council Tax account number which you can check against your bill to confirm it is genuine. The Council will not text you about a refund or to tell you we owe you money because of a 'band change' or similar. If you receive a text of this nature it is likely to be a 'scam'.    

Council tax news

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