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Council tax

The Council Tax you pay funds services provided by us, Hertfordshire County Council and Hertfordshire Police. If you live in an area with a parish or town council, some of the Council Tax also goes to them. 

Council Tax and COVID-19: 

If your income has been affected by the Coronavirus Pandemic you are advised to claim Council Tax Support and to make enquiries with the DWP as to what other help you may be entitled to.

Residents may be entitled to Statutory Sick Pay, Job Seekers Allowance, Employment Support Allowance and Universal Credit.

To apply for Council Tax Support, see Difficulty Paying. In the meantime if you are worried about payments being debited from your account that you cannot afford, you might want to consider contacting your bank to cancel your direct debit instruction.

The Government is announcing new measures to help individuals every day and we will publish information about what other help is available on our website

Text Messaging: 

If we hold a valid mobile number we will now use 'text messaging' to remind residents if they are behind with their Council Tax or if they are about to be issued with a Court Summons for non-payment. We hope the use of text messaging in this manner should mean less residents incur recovery costs in relation to their Council Tax.

You should only receive a text message from us if you are in arrears. Any text from the Council will include your Council Tax account number which you can check against your bill to confirm it is genuine. The Council will not text you about a refund or to tell you we owe you money because of a 'band change' or similar. If you receive a text of this nature it is likely to be a 'scam'.    

Council tax news

Do you need to report an issue or apply for a service?

All our online services are accessed through your MyStalbansAccount