Help with recent increases in the Cost of Living. 

If you are concerned about rising gas and electricity bills, or your mortgage has recently increased and you are struggling to pay your Council Tax, please use our benefit calculator to find out if you may be entitled to financial help. This calculator will work out whether you may qualify for additional support, including Universal Credit and assistance with your Council Tax via Council Tax Support.

Manage your Council Tax Account quickly and easily online with MyStAlbans.  

You can use your MyStAlbans Account to manage your Council Tax online, including telling us you have moved in and out of a property, to check what payments you have made, to set up a direct debit. If you need to contact the Council Tax Department, for example, to claim a refund or notify us of a change you can also do this via MyStAlbans. To login or register, please click here. 

Use of Text Messaging: 

If we hold a valid mobile number we will now use text messaging to remind residents if they are behind with their Council Tax or if they are about to be issued with a Court Summons for non-payment. We hope the use of text messaging in this manner should mean less residents incur recovery costs in relation to their Council Tax. Any text from the Council will include your Council Tax account number which you can check against your bill to confirm it is genuine. The Council will not text you about a refund or to tell you we owe you money because of a band change or similar. If you receive a text of this nature it is likely to be a scam.