Single Person Discount Review

You may have recently received a review letter about your Council Tax discount about being the only adult living in your property. We are required to review Council Tax discounts because sometimes people forget to tell us when the number of adults living at their address changes. This change could be the result of: 

- a new partner moving in
- a new tenant moving in
- a child turning 18

The review is being managed on behalf of the Council by a company called Capacitygrid. Their contact details are on your review letter. We understand that the current Covid-19 pandemic has caused disruption and all circumstances will be taken into consideration. However, if we do not receive a response to this review, your Single Person Discount will be removed.

Completing the Review: 

The review process is now coming to an end. If Capacitygrid have asked you for some information/documentation relating to your Single Person Discount and you have yet to provide it, please e-mail it directly to the Council at CouncilTax@stalbans.gov.uk - please ensure you put your full name and address in the e-mail.