Skip to main content
Accessibility:
Contrast
Text size

Single Person Discount Review

If you currently receive a Single Person Discount of 25% in respect of your Council Tax you may receive a letter about this. We are required to review Council Tax discounts because sometimes people forget to tell us when the number of adults living at their address changes. This change could be the result of: 

- a new partner moving in
- a new tenant moving in
- a child turning 18 years of age or an adult child returning home on a permanent basis. 


The review is being managed on behalf of the Council by a company called NEC Software Solutions. Their contact details are on your review letter. About NEC in the UK: About NEC | NEC
You will need to complete the review even if your circumstances haven't changed. If you do not respond to this letter your Single Person Discount will be removed and you will be issued with a new Council Tax Bill with your discount removed. 

Completing the Review: 

The easiest and quickest way to complete the review is to do it online. You will need to enter the code which is on your letter. 

Click here to complete the review

If you are unable to do it online, you can ring 01727 291666. You will need to have your letter to hand as you will need the code on it. Alternatively, you can sign the declaration on the letter and return it to the address provided. You must put a stamp on the letter otherwise it will not be delivered. 

We may use the information you provide for the prevention and detection of fraud. The information may also be shared with other bodies responsible for public funds or for auditing them for these purposes. The Council's privacy policy can be viewed here.