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Single Person Discount Review

You may have recently received a review letter about your Council Tax discount about being the only adult living in your property. We are required to review Council Tax discounts because sometimes people forget to tell us when the number of adults living at their address changes. This change could be the result of: 

- a new partner moving in
- a new tenant moving in
- a child turning 18

The review is being managed on behalf of the Council by a company called CapacityGrid. Their contact details are on your review letter. We understand that the current Covid-19 pandemic has caused disruption and all circumstances will be taken into consideration. However, if we do not receive a response to this review, your Single Person Discount will be removed.

Completing the Review: 

Use the link below to either: 

- declare that you are still living alone, or
- tell us that the number of adults living at your address has changed

It will take no more than 10 minutes to complete, and you will need the passcode numbers on your review letter.

 Complete your review here 

Lost your review letter?

Please telephone CapacityGrid on 0808 168 8923. Lines are open between 8:45am and 5:00pm Monday to Friday - this is a freephone number.