Skip to main content
Accessibility:
Contrast
Text size

Planning and Building Control

Planning is interested in the way our towns, cities and countryside are developed. This includes the appearance of buildings and the use of land.

We aim to protect the natural (Trees) and historic (Listed Buildings) environments.

Building Control look at building works to ensure the sustainable use of fuel and water, the safety and health of people in or about those buildings. 

For many works to buildings or trees, separate permissions will be required from us.

Delays in planning services
We are currently dealing with a high number of planning applications and apologise that applications are taking longer than usual to process. Please see the update below regarding contact with the planning department.

Update on our planning service - Effective 4th October 2022

We have a high number of planning applications currently awaiting decisions and a shortage of planning staff. This means that determination of some applications is taking longer than the targets of 8 or 13 weeks. 

In order to create capacity for us to deal with the applications, phone lines to contact planning officers are only open:

  • Tuesdays 10am to 12pm 
  • Thursdays 2pm to 4pm

Planning officers are not available to take calls outside of these times.

Please do not contact the planning department for an update on your application.

If a planning officer has any questions about your application, they will contact you.

To speed up determination of your planning application:

  • Please ensure your application includes all the necessary information.
  • Please do not submit updates or revisions to your application unless requested to do so by the planning officer. 
  • Please submit current photographs of the site and surroundings to help your case officer assess the application.
  • Please put up a site notice if asked to do so and send us additional photographs if requested.  If you cannot do this, please let us know promptly - failure to display a site notice correctly will cause a delay in processing the planning application.

You can monitor the website for comments and consultation responses on your application using the online search facility.

See: https://www.stalbans.gov.uk/view-and-track-planning-applications

We are trying to recruit temporary staff to assist us.  If your application is not showing a named case officer currently, we will assign one as soon as staffing levels permit. 
 
Thank you for your patience while our officers deal with a heavier than usual workload.  

Planning and Building Control teams

If you need support the first point of contact will be your Section Owner. Your section owner can be found here

Planning and Building Control news

Sign up for email updates Get free updates

Sign up for the latest news, events, and other updates