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Getting support when offices are closed

Over the Christmas break lots of places are closed, but you can still get support from a number of agencies. Please see below who can help you with a range of support and when they are open.

St Albans City and District Council Toggle accordion

Date

Services are available

Monday 20 December

08:45 - 17:00

Tuesday 21 December

08:45 - 17:00

Wednesday 22 December

08:45 - 17:00

Thursday 23 December

08:45 - 17:00

Friday 24 December

08:45 - 16:30

Saturday 25 December

Closed

Sunday 26 December

Closed

Monday 27 December

Closed (Public Holiday)

Tuesday 28 December

Closed (Public Holiday)

Wednesday 29 December08:45 - 17:00
Thursday 30 December08:45 - 17:00
Friday 31 December08:45 - 16:30
Saturday 1 JanuaryClosed
Sunday 2 JanuaryClosed

Monday 3 January

Closed (Public Holiday)

Tuesday 4 January08:45 - 17:00


Contact us - Digital Form
Contact us - Telephone
Out of Hours - Telephone 01727 811155
 

HertsHelp Toggle accordion

Date

Services are available

Monday 20 December

08:00 - 20:00

Tuesday 21 December

08:00 - 20:00

Wednesday 22 December

08:00 - 20:00

Thursday 23 December

08:00 - 20:00

Friday 24 December

08:00 - 18:00

Saturday 25 December

Closed

Sunday 26 December

Closed

Monday 27 December

10:00 - 16:00

Tuesday 28 December

10:00 - 16:00

Wednesday 29 December09:00 - 17:00
Thursday 30 December09:00 - 17:00
Friday 31 December09:00 - 17:00
Saturday 1 JanuaryClosed
Sunday 2 January10:00 - 16:00

Monday 3 January

10:00 - 16:00

Tuesday 4 January08:00 - 20:00

Hours taken from https://www.hertshelp.net/hertshelp.aspx 

Herts Help

If people need help with emergency food provision, prescription collection, food shopping they can call the helpline.

For the latest information from HertsHelp please visit:

HertsHelp Website

For the latest information from Herts County Council please visit:
 

Hertfordshire County Council Website


Meals on Wheels/Emergency Food Parcels 

Community Meals are provided by Herts Independent Living Service who are open every day including bank holidays from 8:00am to 3pm. Herts Community meals can provide long or short term support to qualifying residents. Supporting people who have been discharged from hospital with short term meals or supporting residents who require longer term assistance due to ongoing conditions. 

  • Open 8am-3pm, 365 days a year. 
  • Meals delivered hot and ready to eat between 11:30am and 2:30pm. 
  • For urgent meal requests, please call 0330 2000 103 to speak to an operational team member. 

Any emergency requests received before 8.30am on Bank Holidays will receive a meal that day. They will need to know if anyone has any allergies and also their address for service. 


Specialist Benefits & Debt Advice

Citizens Advice Bureau | Telephone: 03444 111 444.


Mental health advice or support

Hertfordshire Partnership Trust’s Single Point of Access (SPA) | Freephone: 0800 6444 101.
Mental Health Helpline is open to Herts residents of all ages, service users, carers, GPs and other professionals, 24 hours a day, 365 days a year.

The team can provide advice and support for Herts residents who are experiencing a mental health crisis, need some mental health support or just want to talk.

Samaritans | Telephone: 116123 | Email: jo@samaritans.org
Services are available 24 hours a day, 7 days per week. Between the 3 branches (South West Herts, Ware and Hitchin)