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Hertfordshire Better Business For All guidance

Publication date:

Make your business COVID secure

Hertfordshire’s Better Business for All partnership has released a suite of resources to support businesses to re-open and trade safely as the COVID-19 lockdown eases.

As businesses start to re-open from Monday (15th June), support is available to ensure premises are COVID secure, protecting customers and staff.

Local council regulators have produced a toolkit of resources to help businesses carry out a Covid-19 risk assessment and re-open safely. This includes practical guidance on how businesses and retailers can:

  • put controls in place to mitigate the Covid-19 risk;
  • implement social distancing within business premises;
  • manage queues;
  • ensure effective cleaning and hygiene processes are in place.

The toolkit is available here:

It also provides guidance for specific sectors such as food businesses, market traders and sports clubs.

It was produced by a cross-county regulatory working group, led by the Better Business for All (BBfA) partnership, as part of a coordinated response to support Hertfordshire businesses to re-open with confidence.

Other resources include guidance for businesses looking to diversify their products or services, start trading online, comply with rules regarding delivery, cancellations and returns and much more.

Lauren Dovey, Better Business for All Programme Manager for Hertfordshire, said: “The BBfA partnership strives to simplify the delivery of business regulation. The toolkit was produced with this in mind, in response to feedback from businesses requesting clear guidance on how to become ‘Covid-secure’, especially in terms of carrying out risk assessments and implementing measures to trade safely in what is the ‘new normal’.

“As we continue to produce more resources, we welcome feedback from businesses to ensure we are delivering the support that they need. We would also encourage business owners to share best practice and learn from one another, and to reach out to the expert regulatory teams at their local councils if in need of further assistance.”

Hertfordshire County Council has also put in place a series of public health-led measures to support the safe re-opening of our town centres; for more information on town centre changes, please click here.

As the lockdown is eased, signage will soon be displayed across the county, urging people to stay socially distanced, follow signs and markers, be patient and considerate towards one another and shop locally. A

series of practical posters and signage to ensure that you keep yourself, your employees and your customers safe is available to view and download here.


BBfA is a partnership between all the Hertfordshire councils, Hertfordshire Local Enterprise Partnership (LEP), and partners from the business support sector and other membership organisations. View the BBfA charter to learn more.

BBfA works to make it easier for businesses to access support and advice from local authority regulators, including Trading Standards, Planning, Environmental Health, and Licensing, in order to help them comply with the law and save time and money. BBfA also works with regulators to help them better understand the challenges faced by businesses.

For further advice and support, please contact your local Environmental Health team (contact details are available on your district/borough council website), call Hertfordshire Trading Standards’ Business Advice Line: 01707 281401 (open Monday to Friday, 9am