Register for a MyStAlbans District account

Why register for a MyStAlbans District account?

MyStAlbans is the secure and flexible way to access council services and manage your personal information to make it easier for you to carry out your business with us.

By signing up to MyStAlbans you can take advantage of these benefits:

Report a missed bin, order a new bin or sign-up for our additional green waste service
Access our quick-fill forms - just fill in the bits that need reporting and we'll do the rest
Manage you Council Tax - view your statements online, make a payment, raise an issue or report a change in circumstance.
Local information – get customised information about your local area, including your local Councillors
Report at street scene issue - fly-tipping, litter, anti-social behavior and noise
Sign up for Council Communication – Community & Sustainability newsletters

What do you need to register?

Registering for a MyStAlbans account is easy peasy.

Please make sure you have the following information to hand:

Personal information such as your name and address
Mobile phone number and an email address
If you are one of our housing tenants you will need your tenancy number, which you can find on your rent statement