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How to pay

There are lots of easy ways to make payments to the council please refer below for all of the options available to you.

Please be aware at this time the kiosk in the civic centre is unavailable for payments.

Making payments table

Paying your Council Tax Toggle accordion

Paying your rent Toggle accordion

Online Payments Toggle accordion

You can pay securely, quickly and easily by Direct Debit, standing order or through online payments.

We take most major credit or debit cards (not Diners Card or American Express).

MyStAlbans District Account Toggle accordion

Use your MyStAlbans District Account to make Council Tax Payments and access other useful services.

Autopay (phone) Toggle accordion

Just call 0161 785 3880. Our automated telephone payment facility is available 24 hours a day. (Calls are charged at the normal local rate and may be part of inclusive minutes if calling from a mobile).

Post Office Toggle accordion

Council Tax and rent payments can be made at the Post Office.

Please take your Council Tax bill with you, the barcode will be scanned. Show your rental card to make a payment to your account.

Paypoint (cash and cheques) Toggle accordion

Visit the Paypoint  website for a full list of sites see:

Sites include:

St Albans

  • Dulcies, 30 St. Peters Street
  • Tas Food & Wine, 109 Victoria Street
  • Co-op - St. Albans, London Road, 40 London Road
  • Shree Newsagents, 147 Victoria Street
  • Esso Service Station, London Road


  • Harpenden Wines, 28 Station Road
  • Martins, 46 High Street

Please take your bill reference with you or show the barcode on your bill to the counter assistant.

Frequently Asked Questions (FAQ)

What if I don’t have a bank account? Toggle accordion

For those very few people who do not have a bank account, we will accept cash payments. Payments can be made at the Post Office or anywhere displaying the Paypoint sign.

Can I post in cash or cheques? Toggle accordion

Sending cash and cheques through the post is not secure, and will delay your payment. Please choose one of the secure payment methods listed in this leaflet instead.

Customer Services Toggle accordion

If you have any problems with the payment methods above please call 01727 866100 Monday to Thursday: 8:45am - 5:15pm and Friday: 8:45am - 4:45pm.