Skip to main content
Text size

Additional green waste subscription

We now offer residents an additional green waste subscription service allowing each household to have up to three extra green bins or bags. 

There is NO change to the existing service, this remains free. This is an additional opt in service. If you have one garden waste bin and do not need any additional bins, you do not need to take any action, we will continue to empty your existing bin.  

How does the service work?

Collections are fortnightly, throughout the whole year, at the same time as your existing garden waste bin. You can put the same items into your garden waste bin as your existing one

Don’t want to pay for this service?

You can always take any extra garden waste to your local Household Waste Recycling Centre.

How much does is cost?

The service costs £50 a year for each 240-litre green wheeled bin (the same size as a standard recycling bin) or, for conservation areas, two reusable bags. This equates to 96p per week. The £50 needs to be paid when you sign up and covers the annual period 1st April to 31st March. 

Apply for an additional garden waste subscription service

To apply for an additional garden waste subscription, click on the button and fill in the online form.

Garden waste subscription service 

What happens next?

We will deliver your bin(s) or bags within ten working days. You will also receive a letter confirming your subscription and two stickers, for every additional container. Once you have placed the stickers on opposite sides of your bin(s) or bags (or round the bag handles), you can start using the service.

How long does the service last for? Toggle accordion

This is an annual subscription that runs from 1st April to 31st March each year. You will need to sign up by 1st April each year to get your full 12-month subscription.

How much will I be charged if I sign up after April 1st ? Toggle accordion

You will need to pay the full annual subscription if you join the service before 1st October. If you join on or after 1st October you pay half of the annual subscription but will need renew on the 1st April.

How does the renewal process work? Toggle accordion

You will be contacted by email to remind you that your annual subscription is due to end and you will be provided with instructions on how to renew, or cancel, your subscription. If you choose to renew, you will be provided with a new colour-coded sticker to stick to your bin. This will tell our crews that you have re-subscribed to the service and that they should continue to collect your garden waste.

Can I subscribe to more than one bin? Toggle accordion

Yes, you can subscribe for up to three additional collections. But please check there is the space available on your property to store the additional containers. Bins or bags need to be easily accessible by the crew and must not block the public highway. Please note that this service is not for use by commercial premises.

Do I own the bin? Toggle accordion

No, it remains the property of St Albans City and District Council. By opting in for an additional bin, you are in effect renting the bin.

I have steps leading up to my property, can I still receive a bin? Toggle accordion

You will only be able to receive an additional bin if you already have an existing garden waste bin. Our crews are unable to do collections if they have to take bins up and down steps due to Health & Safety regulations.

Can I stick or paint my door number on my bin? Toggle accordion

You can, but the subscription sticker will have a space for you to write your address on it.

What happens if I don’t renew my subscription? Toggle accordion

If you choose not to renew your subscription, your bin will be collected by our team. If you change your mind at a later date and wish to restart the service please contact us via your MyStAlbans account.

If I pay for the service then change my mind, can I get a refund? Toggle accordion

No refunds will be provided for cancellations during the year.

What do I do if I realise I need extra, or less capacity, once my service has started? Toggle accordion

You will be able to do this via your MyStAlbans account. You will need to pay for any additional bins. However, we cannot give refunds on bins that are no longer wanted - unless it is within the 14 days cooling off period.

Can I share my bin with my neighbour? Toggle accordion

Yes, you can share with your neighbour. However, the container(s) can only be allocated to one address.

Can I take my bin with me if I move within the district? Toggle accordion

Yes, but you will need to let us know first so we can update our contractor’s system and send you new stickers for your new address.

Where should I present my additional garden waste bin(s) for collection? Toggle accordion

Next to your existing garden waste bin, as close to the edge of your property as is safely practical, i.e. the nearest point to the collection vehicle. However, you must not leave bins or sacks on the public highway. They must remain within your property boundary outside of collection days.

Terms and Conditions

Please view our terms and conditions