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Performance, vision, policies, strategies and plans

Our Vision and Outcomes

We are determined to put our residents, businesses, voluntary groups and other customers at the heart of everything we do. Our vision and outcomes provide direction for our work.

Our vision:

  • A customer driven council

Our four key outcomes:

  • A thriving community

  • A great place to live and work

  • A vibrant economy

  • A cost-effective council

Our Corporate Plan

Our Corporate Plan sets out how we plan to serve our customers over the coming period.

Our Strategies and Policies

Inclusion strategy

Please view our Inclusion Strategy to understand how we work with the data to improve quality of life for our residents. See also our pages on Equality and Diversity.

Local Code of Governance

The Corporate Governance framework comprises of the systems and processes, culture and values by which an organisation is directed and controlled. For local authorities this includes how a council relates to the community it serves.
Good Corporate Governance requires the Council to be open, transparent, effective, inclusive of all sectors of the community, accountable to the public it serves and to demonstrate integrity.

This Code is a public statement of the ways in which the Council will achieve good corporate governance.

Health & Safety Policy

This policy outlines how the council aims to provide a safe and healthy working environment for staff, visitors and contractors.

Pay Policy Statement 2022-23

We recognise the importance of having a clear written policy statement on pay in order to ensure that employees are fairly rewarded and there is a proper public accountability.

This Pay Policy Statement applies to all Council employees but not to other workers such as casuals, agency temps, etc. The provisions of this Policy Statement regarding transparency as set out in the Local Government Transparency Code 2014 Requirements also apply to any Senior Managers who are not employees but who provide their services under a 'contract for services'. 

This Pay Policy Statement will be reviewed each year and will be approved by the Full Council by 31 March of that year.

Corporate Prosecution Policy

Risk Management Policy and Strategy

Procurement Strategy

The Council’s immediate priority is to be able to achieve much more for less money. This is not about buying cheap, but through better forward planning, smarter engagement with markets, greater competition and managing subsequent contracts / relationships to ensure the right outcomes. It is also about supporting the Council’s sustainability work so that it is suitably targeted, achievable and measurable. This involves modernisation of policies, procedures and systems that underpin the Council’s approach to, and management of, third party spend.

This Strategy sets out how the Council intends to achieve this transformation by 2024.

Please see link for the Procurement Strategy.

Sustainable procurement

Collectively, local authorities are one of the largest consumers of goods and services in the UK. St Albans City and District Council is committed to procuring its goods and services in a responsible and well considered manner to minimise impacts on the environment or people.

The Council's Sustainable Procurement Policy sets out our commitments and the principles that Council departments must apply throughout the procurement process. This includes buying goods and services, tendering new contracts, designing new buildings and renovating and maintaining existing buildings.

Find out more about sustainability

Conflict Minerals

Subject to procurement constraints, preference will be given to suppliers that are conflict mineral free or have clear policies and plans to become so.

The Regulation of Investigatory Powers Act 2000

Covert surveillance and covert human intelligence sources policy and procedure guide.

What our residents think

In 2018 St Albans City and District commissioned a survey of a sample of residents to help inform how we deliver services best for our residents. The latest survey was undertaken between the 12 October and the 7 December 2018.

Your Council Performance

We monitor our performance carefully throughout the year to help us target where we need to make improvements to services, as well as identify where services are performing well. The council’s senior management, Cabinet and Scrutiny Committees play an important role in this, looking at regular performance reports and challenging where services are not meeting the standards residents expect.

Our monthly progress

Our monthly performance reports are reported to each Cabinet meeting.