Contact St Albans markets

Make an enquiry about the St Albans market

The Markets Office is closed on Mondays and the team are out and about on market days. The best way to reach us is:

E-mail:: markets@stalbans.gov.uk
Telephone:: 01727 819 227

Whilst we welcome both positive and critical feedback; we will not engage with unreasonable customer behaviour which we define as behaviour that, because of the nature or frequency of contacts with the Council, negatively impacts on our ability to deal effectively with the matter or other customers’ issues or complaints. Please see our Unacceptable Behaviour Policy for more information.

If you are looking to join St Albans Markets, than please go to Trade at St Albans Markets.

The times of our markets are published on our Visit St Albans Markets page.

Resolve a problem with a purchase or with a trader Toggle accordion

Should any problem arise with your purchases, the law entitles you to certain protections:

goods sold as new must not be faulty and must work satisfactorily
goods must be safe and fit for the purpose for which they were sold
goods must be as they are described verbally, on the label, on the packaging, or otherwise
services must be as described and carried out in a proper manner with the provider using reasonable skill and care and carried out within a reasonable time and at a reasonable price

However, you are not legally entitled to compensation or redress if:

you have changed your mind over the colour, style, size &c. of the item, seen a cheaper product elsewhere, or have no further use for the goods
the product contained defects which were made known to you at the time of purchase or as described by a notice
the items have been mistreated or used for a purpose for which they were not intended

If you are not satisfied with the goods or services that you have received from a trader whilst shopping at a St Albans market, you should do the following:

Approach the trader concerned, taking with you any proof of purchase, ask to speak to them in private, and explain the problem quietly and calmly. Normally, the problem is resolved at this stage.
If you cannot remember the stall that you bought the goods from or cannot reach an agreement with the trader, please contact the Market management team on markets@stalbans.gov.uk and a member of the market team will assist you.

For more information, please see our Market Rules and Code of Conduct December 2022 edition.

You can seek your own independent professional advice and free advice on any consumer related matter is available from:
Trading Standards business support
Room 346, Old Block, Hertfordshire County Council
County Hall
Hertfordshire SG13 8DQ
Telephone: 03454 040 506
hertfordshire.gov.uk/about-the-council/contact-us/trading-standards.aspx

Film on St Albans Market Toggle accordion

Apply to film by contacting Pippa Cawdron, Hertfordshire Film Office Manager, on 07826 943 653 or pippa.cawdron@hertfordshirelep.co.uk.

Make an enquiry about St Albans Antiques Market Toggle accordion

St Albans Antiques Market is run by Corky Events. If you can’t find the answer to your questions on the St Albans Antiques Market’s website, please contact Corky Events directly:

Telephone: 07502 213 873
E-mail: info@corkyevents.com
Post: Unit 10, 2^nd Floor
Verulam Industrial Estate
224 London Road
St Albans
Herts AL1 1JB

Make an enquiry about St Albans Vegan Market Toggle accordion

St Albans Vegan Market is run by the Vegan Market Co.

Make an enquiry about Harpenden Farmers’ Market Toggle accordion

Harpenden Farmers’ Market is run by Harpenden Town Council. Prospective traders should e-mail Harriet Tamke at Harpenden Town Council for an application form or further information: harpenden.town.council@harpenden.gov.uk.

Make an enquiry about Redbourn Village Market Toggle accordion

Redbourn Village Market is run by Redbourn Parish Council.