COVID 19 - Coronavirus
On this page you can find information and guidance about Covid.
Where do I get the latest local information?
Government and NHS information
Coronavirus Vaccine Information - Community Languages Toggle accordion
Coronavirus Vaccine Information - Community Languages
This video explains how the vaccine is given, and gives clear evidence that the vaccines work and are safe.
The videos have been produced in the following languages: Arabic, Bengali, Gujarati, Polish, Punjabi, Romanian, Spanish, Swahili, Turkish, Urdu, Yoruba.
Coronavirus Vaccination Myths & Scammers Toggle accordion
Coronavirus vaccination myths and scammers
If you are wondering what is is true and what is myth and misinformation when it comes to Covid vaccinations, read on.
Here are some stories from younger people:
Other very useful resources are:
The final link above – A Healthier Future – clearly sets out information about side effects, pregnancy, and fertility, for example.
Hertfordshire County Council - Coronavirus - Frequently asked questions Toggle accordion
Hertfordshire County Council - Coronavirus
Benefits and financial advice Toggle accordion
Benefits and financial advice
Our Business Support Services page has details and links to resources for businesses, employers and employees.
Supporting Organisations & Community Volunteering
Compassionate Community Connector Programme Toggle accordion
Email or call us with your shopping list, and we’ll arrange for someone to do this shopping and one of our staff or trusted volunteers will deliver it to your door.
Telephone Tech Support?
Want to video chat with your family through Skype or Facetime? Need to know how to set up online shopping orders? Call our friendly phone tech support volunteers to help you gain confidence with your tech.
Feeling lonely or isolated at this difficult time?
Let us know and we’ll arrange for someone to give you a call.
Can’t get out? or need to go into hospital? Need someone to look after your pet?
Let us know and we’ll see what we can arrange.
Would you like to receive a message from a child home from school who would like to exchange postcards/letters?
Get in contact
If you wish to download a poster, you can so here:
Organisations offering help Toggle accordion
Hertfordshire Independent Living Service:
They provide a range of services to help older and vulnerable people stay healthy and independent.
Age UK Herts:
St Albans and District Foodbank:
Mind in Mid-Herts:
Carers in Herts:
Herts Young Homeless:
London Colney Good Neighbourhood Scheme:
Monday or Friday 10am – 1pm.
Redbourn Care Group:
Support For All:
Find a food bank Toggle accordion
We know it’s a challenging time for everyone at the moment as the coronavirus pandemic unfolds.
Food banks are grassroots, community organisations aimed at supporting people who cannot afford the essentials in life.
If you cannot afford food, you can find information about your local food bank using the button below.
Looking after your mental health and wellbeing Toggle accordion
Information for Adults
The following organisations are delivering services that can help you to look after your mental health and well-being.
Hertfordshire Partnership Foundation Trust (HPFT) Mental Health Services
The Wellbeing Service offers short term support to people with mild to moderate mental health issues such as depression and anxiety. Please visit: https://www.northessexiapt.nhs.uk/hertfordshire for more information about the service
HPFT remains open, for more information or to make a referral for services please contact the Single Point of Access (SPA) number (8am - 7pm): 0300 777 0707
Herts Mind Network deliver a number of services including peer support, domestic abuse services, complex needs outreach services, dementia and carers support as well as a range of online services including Meeting Places and Wellbeing Courses. There are a number of sessions including ‘Coronavirus and your Wellbeing’ and ‘Overcoming Anxiety and Fear’.
You can contact them on 0203 727 3600 where your call will be triaged and directed to the most appropriate service or find out more on the website: www.hertsmindnetwork.org
Mind in Mid-Herts deliver a range of services to support individuals who are suffering or who have suffered from mental and emotional distress. Emotional support is available on the telephone during the covid-19 pandemic on 03303 208100 and you can find out more about online social groups and living well courses including ‘Feeling Well’ to reduce feelings of depression and sadness and ‘Learning to Relax’ and ‘Building Courage’ to cope with anxiety on the website www.mindinmidherts.org.uk
Viewpoint is a user involvement charity in Hertfordshire for people with mental health or drug and alcohol problems. For more information on social activities and programmes please see their website www.hertsviewpoint.co.uk or you can also find out more by visiting the Viewpoint Facebook page.
Guideposts is a mental health and wellbeing charity that deliver services including befriending, carer support and support for people on the autism spectrum. For more information please visit https://guideposts.org.uk/hertfordshire-services/ or call 01923 223554.
Other local support
Drug and Alcohol services
You can contact Change Grow Live (CGL) Drug and Alcohol Recovery Services from 09:00-19:00 by phoning them on 0800 652 3169 or emailing Herts@cgl.org.uk. CGL recovery workers are offering support over the phone.
If you are experiencing domestic abuse or worried about someone else who might be you can contact Hertfordshire Domestic Abuse Helpline: 08 088 088 088 (freephone Mon-Fri 9am-9pm, Sat/Sun 9am-4pm) or visit the website for more information: www.hertssunflower.org
If you are in immediate danger always dial 999
Information for people on the autism spectrum
National Autistic Society: https://www.autism.org.uk/
There is advice for carers from Hertfordshire County Council at https://www.hertfordshire.gov.uk/services/adult-social-services/carers/carers.aspx and updates on service changes that may affect the person you are caring for at https://www.hertfordshire.gov.uk/about-the-council/news/coronavirus-service-updates.aspx#DynamicJumpMenuManager_2_Anchor_5
Carers in Herts have up to date information, advice and resources on their website at https://www.carersinherts.org.uk/ and they can be contacted on 01992 586969 or by email on email@example.com
Cruse Bereavement Care Hertfordshire provide telephone support to bereaved people via a telephone helpline. You can access support on 01707 278389 Monday to Friday from 9am to 5pm. For helpful resources see the Cruse website: https://www.cruse.org.uk/get-help/coronavirus-bereavement-and-grief
InTouch is a countywide emotional support line for older people, open Monday to Friday 9am – 4:30pm. Tel: 01992 629 358 OR 01992 634 964 OR 07538 954 189
Apps / National Websites
There are a number of apps and national website to support your mental health and wellbeing.
Mind - www.mind.org.uk
Samaritans - https://www.samaritans.org/
Sane - http://www.sane.org.uk/ - out of hours helpline Tel: 0300 304 7000 from 4.30pm - 10.30pm every day
Alcohol Heath Alliance uk - in order to support those in recovery at this difficult time, the Alcohol Health Alliance has put together a list of resources which may be useful. https://ahauk.org/recovery-during-coronavirus/
NHS Mental Health apps library: https://www.nhs.uk/apps-library/category/mental-health/
Public Health England’s Every Mind Matters service has launched a new suite of tips and advice, focussed on looking after people’s mental wellbeing during the coronavirus (COVID-19) outbreak. Resources include a tailored COVID-19 Mind Plan, content for individuals and their loved ones on managing their mental wellbeing during the outbreak, and support for specific mental health issues such as anxiety, stress, low mood and trouble sleeping.
For more information visit: www.everymindmatters.co.uk
Already working with a service?
If you are currently receiving support from a service or have been recently discharged, you can contact the service if you are struggling with your mental health. Most have a duty line and a website where you can find out how to continue accessing services.
If you are already using HPFT services and need help, please contact:
Your care co-ordinator on the number provided to you or if you need help in the evening, weekend or bank holiday call our Out of Hours Helpline Tel: 01438 843322
Need help now?
If you need help in a mental health crisis
Hertfordshire Partnership Foundation Trust (HPFT) Mental Health Services
Call our Single Point of Access (SPA) Tel: 0300 777 0707 from 8am - 7pm
Alternatively, call the Out of Hours Helpline Tel: 01438 843322
Herts Mind Network – Mental health helpline
Anyone experiencing mental health distress can call the Crisis Helpline for emotional support and signposting. Available to provide emotional support 24 hours a day, every day of the week. To contact the helpline please call us on 01923 256391.