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Council tree maintenance

Trees Highways Roads and Verges

During normal office hours, from the 1st April 2020 Tree on highway verges in built up and urban areas are maintained by St Albans City & District Council on behalf of Herts County Council.

Highways Tree Maintenance FAQs

  • Safety inspections
  • Safety related work on trees in urban and built up areas
  • Manage enquires Monday to Friday 9am to 5pm
  • Trees on high-speed roads
  • Trees on rural roads
  • Out of hours tree enquires (Monday to Friday 5pm to 9am, weekends and public holidays)
  • Vegetation encroachment from private land obstructing the highway
  • Tree planting
  • Watering of trees on a verge
  • Damage or subsidence claims relating to trees on highway verges

Contact Hertfordshire County Council direct if your enquiry is related to any of the items listed above.

Check what we maintain on behalf of Herts County Council

Report a highways tree problem Monday to Friday, 9:00am and 5:00pm

Hertfordshire County Council continue to maintain trees on rural and high-speed roads at all times. 

Out of hours (Monday to Friday 5pm and 9am, weekends and public holidays) Highway tree enquires should be reported directly to Herts County Council

Report a problem to Herts County Council

Out of office hours emergencies can also be reported to Herts County Council by calling: 0300 123 4047 

Council tree maintenance

Trees in parks and open spaces and on council housing land are looked after by us. This land occasionally includes verges and open spaces that adjoin directly onto roads. You can check on our mapping service which land we look after.

All of our trees have been regularly surveyed to record their location, dimensions and condition. We are currently working through the tree works that have resulted from the survey.

The work carried out by us includes:

  • Tree planting is carried out to replace any losses through death, storm damage or felling of declining/unsafe trees. The species of tree planted usually reflects the type already in use nearby
  • Pruning through the removal of low growth is carried out to ensure trees do not obstruct any adjacent pavement, highway or adjoining property. Crown reduction of trees to control their size is sometimes carried out, depending on their condition and past management.
    Work is carried out according to the tree survey findings, the condition of the tree and the nature of any enquiry. As a general rule, we do not carry out work in response to complaints about obstructed daylight. We will strive to retain the natural shape and avoid work that is damaging to the health of the tree.
  • Felling is carried out if trees are found to be seriously diseased, decayed, dead, dying or in a weakened condition.
  • Stump removal usually follows after tree felling unless there are problems with access or the site does not warrant such work.

Works usually take around 6 to 8 weeks to be completed after our inspection.

Report a problem with a Council tree


How we look after our trees on roads, parks, woodlands and housing property is set out in the Tree Policy and Action Plan for St Albans City and District.

Contact us

Contact us or report a problem

To report a dangerous situation please telephone on 01727 866100

For enquiries affecting trees on Council housing land, these should be directed to the Housing Department (Tel: 01727 819301 or Email: Initial inspections of housing trees are carried out by a member of the Housing Department.